Hi Nick, This sounds vaguely similar to the msvcr71.dll issues that were recently discussed on the list (searching the list archives will give you more info on this, but the quick fix is to search the hd for msvcr71.dll and copy it to the pymol install directory).
If that doesn't resolve the problem, then some more details might be useful. Which version of pymol are you running (I'm assuming one of the recent win32 binary distributions)? Are there any error messages, and if so what do they say? Are you starting-up pymol by clicking the start menu icon (if so, try opening a dos window, going to the pymol directory, and starting from the dos prompt...this probably won't fix the problem, but will probably give more detailed error messages)? The quickest resolution (assuming msvcr71.dll isn't the problem) might be to install a slightly older version. Hope this helps, Pete > Hi PyWorld, > > > I have been trying to help a friend install PyMol on her laptop (Sony Vaio) that has Windows XP Home Edition. The installation runs smooth with > no problem at all. But once we try to open the program, its seems to stall, then crashes, and Windows XP asks if we would like to send a error > report??? > > I have searched the archives and online for answers, but with no luck. Therefore, I present to you, my PyFriends, our dilemma and seek a remedy to our problem. I give you my word, my good friends, that upon finding the solution, I will not take all the credit for solving this > mystery....just kidding, credit will be duly noted. > > Thanks in advance for any and all help! > > > Cheers, > Nick > > > Pete Meyer Fu Lab BMCB grad student Cornell University