Carol Willing <> added the comment:

Hi Bob,

Your best option to get timely help information about installation is to visit 
one of the support channels for Python:

- python-help mailing list
- #python IRC channel

First, make sure that your system is a 64 bit system. The installer that you 
reference will not work if you are using a 32 bit system.

Double check that you have all Windows updates installed. 

Try the help channels mentioned above or try to install `Windows x86 MSI 
installer` found at

You can also try a third party distribution such as Anaconda.

nosy: +willingc
resolution:  -> not a bug
stage:  -> resolved
status: open -> closed

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