Brett> #. Gather important information
Brett> Info such as Python version, operating system version, etc.;
Brett> anything that might have influenced the code that lead to the
Brett> bug.
I'd change this to something more explicit:
# Gather important information
* Python version
* Operating system and version
* Third-party modules installed/involved
* Presence of user-written extension modules
... add your own faves here ...
I doubt that a wet-behind-the-ears Python programmer who only knows Windows
is likely to understand that Windows XP Home Edition (vs. CentOS 4) might be
a factor in the emergence of the bug.
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