On 2008-04-29 22:15, Sells, Fred wrote:
I've been tasked with either implementing Request-Tracker to upgrade our help
desk issue tracking system or finding a Python equivalent (both in terms of
functionality and wide spread use). Request-Tracker uses Apache and MySQL,
which would also be appropriate to Python.
I would prefer to go the Python route, especially since Request-Tracker is
written in Perl (which I don't know).
My initial attempts with Google were not useful due to the general nature of
the keywords.
Are there any suggestions.
You should have a look at Trac (http://trac.edgewall.org/) and
roundup (http://roundup.sourceforge.net/).
Both are written in Python and provide excellent issue tracking.
They differ a bit in design and approach to issue tracking, so
you will likely need to investigate a bit further before you decide.
Both are easy to extend and adapt to whatever needs you have.
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