I am having the same problem that we experienced earlier (see below). This
student was exploring random numbers in Python. She named her program random
which caused confusion for her computer. We deleted the file, but still had
the problem. I removed Python from the machine. When I tried to reinstall, I
got the attached error message. Now it won't even install. Any suggestions
would be greatly appreciated!
Thanks,
Geneva
Geneva Storey
Fulton High School
Spanish, Mathematics
Bulldog Academy
________________________________________
From: Storey, Geneva
Sent: Tuesday, October 20, 2015 11:25 AM
To: Tim Golden
Cc: python-list@python.org
Subject: Re: teacher need help!
FYI-We formatted the machines, reinstalling everything, including Python. I
works with no problems now. Confusing that this would happen on 3 out of 13
machines. Just letting you know, all is well. Thank you for your help!
Geneva
Geneva Storey
Fulton High School
Spanish, Mathematics
Bulldog Academy
________________________________________
From: Tim Golden <m...@timgolden.me.uk>
Sent: Monday, October 19, 2015 3:39 AM
To: Storey, Geneva
Cc: python-list@python.org
Subject: Re: teacher need help!
On 19/10/2015 02:32, Storey, Geneva wrote:
> Same issue! See attached.
> Thanks!
Geneva -- please try to post text, not pictures. Just use the mouse to
cut-and-paste the entirety of the text from that window into an email.
Otherwise some of the people who are trying to help you can't actually
see what the problem is!
[
Traceback show the same error coming from:
c:\windows\system32\turtle.py
]
This is a bit more tricky than it appears. If you're running on 64-bit
Windows (which I can't tell from your screenshot) but your Python
installation is 32-bit (which it is) then the folder which Python sees
as "c:\windows\system32" is not the same folder which the normal Windows
Explorer sees as "c:\windows\system32".
Can you try going to this folder in Explorer:
C:\windows\SysWOW64
and see if there's a turtle.py file there? If there is, move or delete
it and try again.
If that still doesn't work, can you tell us which version of Windows
you're running, and whether it's 32 or 64-bit, please? If you're not
sure how to get that information, try following the instructions here:
http://ramblings.timgolden.me.uk/2015/10/08/what-windows-version-am-i-running/
TJG
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