Hi Guys Currently working with a team to automate business operations and client support for a small enterprise.
Key requirements: Clients to register, log queries and initiate service request through The Web and/or Mobile APP Clear tracking by the CRM team (SR alert through email/mobile APP) Real time support (IM/email/mobile phone APP) Analysis & Visualization of enrollment/Usage stats We are considering using possibility of using the Python-twisted framework Kindly advise if python & twisted framework are appropriate tools and any other possible open source solutions to avoid re-inventing the wheel regards Wilson -- https://mail.python.org/mailman/listinfo/python-list
