On Tue, Jan 8, 2013 at 12:33 PM, LadyMariu <[email protected]> wrote: > Hi Rob, > > Just checked the bugs except for#118298. > > Pls check my commentsand let me know how to improve any of the QA I did. >
Hi Mariu, Thanks for getting back so quickly. I looked over the defect reports you responded to. You did a nice job. A few quick comments, things that might not have been obvious the first time through: 1) If a defect report is vague, you need more information, or if a file is missing, such as the one that had a dead URL link, we typically leave a comment in the defect report, mentioning that we need more information. All comments go back to the original defect reporter. We then leave the defect in the unconfirmed state and add "needmoreinfo" to the keyword field. If the original reporter responds, then you'll receive a notification as well. If not, then you occasional (once a month perhaps) query for all your old defects with "needmoreinfo" set, and close those. We try to give the reporter at least two weeks to respond. 2) Feel free to set the severity field to something other than the default, if you think it is appropriate. For example, a hang or crash in a common operation, or incorrect results in a spreadsheet calculation. So maybe that spreadsheet lookup formula one should be bumped up. 3) Set the "Latest confirmation on" field to be the version of AOO that you tested with. 4) If you need help on an issue, such as the one where you needed someone to resave a doc in MS Office, send a note to this QA list. If you only comment on the defect report it will probably be missed. Would you like another batch to look at? Regards, -Rob > Warmest Regards, > M.- >
