Hi Thomas,

Which QGIS version are you trying?

With me for example if I run 3.10 I I go to the WMS-dialog and push the
button there, I see in (I have a debug build on Linux) in the log output:

Trying to open help using key
'working_with_ogc/ogc_client_support.html'. Full URI is
'https://docs.qgis.org/3.10/en/docs/user_manual/working_with_ogc/ogc_client_support.html'…

3.12 shows:

Trying to open help using key
'working_with_ogc/ogc_client_support.html'. Full URI is
'https://docs.qgis.org/3.12/en/docs/user_manual/working_with_ogc/ogc_client_support.html'…

And those are then (serverside) being redirected to 'testing':

https://docs.qgis.org/testing/en/docs/user_manual/working_with_ogc/ogc_client_support.html

Code for this is around here:

https://github.com/qgis/QGIS/blob/master/src/gui/qgshelp.cpp#L81-L178

It tests if it is a valid url en and then uses Qt-Desktop-services tools
to open it:

https://github.com/qgis/QGIS/blob/master/src/gui/qgshelp.cpp#L38

You should be able to test this in the Python console:

QDesktopServices.openUrl(QUrl('https://docs.qgis.org/3.12/en/docs/user_manual/working_with_ogc/ogc_client_support.html'))

Is that opening you browser with:

https://docs.qgis.org/testing/en/docs/user_manual/working_with_ogc/ogc_client_support.html
?

Because this is vanilla Qt, I would think that it will use your proxy
settings... It is NOT using/going through QNetworkAccessManager, so the
Network Logging plugin will not pick it up.

Regards,

Richard Duivenvoorde







On 5/7/20 11:55 AM, Thomas Schüttenberg wrote:
> Hi!
> Unfortunately I constantly face the issue, that the QGIS help is not 
> retrievable here from my office pc (windows), I only get the "Oops no help 
> available" site and (most likely) a timeout. This affects at least any QGIS 
> 3.x version so far. No matter if the options setting HELP_LOCATION is set to 
> the default path or an explicit url without variables. - At home (no proxy at 
> all; ubuntu) it works though!
> 
> First thing you think is certaily: bad proxy. But the proxy setting (ever 
> since) is "use DefaultProxy", which works for any other part of QGIS, 
> including open github pages in browser (chrome) from the add plugin dialog 
> (if that is comparable).
> 
> I was not able to pick up the request in the browser, because it opens a new 
> browser tab. I also tried the Network Logging plugin to get some insight, but 
> it did not show anything, maybe it does not listen to such requests.
> 
> Does anybody has a tip for me?
> 
> Cheers
> Thomas
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