Hello Helen, I installed the plugin for trying to reproduce your problem. I noticed, that the plugin needs to download additional data after installing it via plugin manager. After cancelling this download I received a similar, but not the same, error like you. Did you downloaded the additional stuff after installing the plugin?
Maybe it would be better to create a new issue with your question at the Github repository of the plugin to address your question directly to the plugin author. Greetings, Christoph > Am 02.03.2021 um 18:02 schrieb Helen Willems <willems.he...@googlemail.com>: > > Dear experts! > > > > I think I have a real "greenhorn problem", but nevertheless can´t solve it on > my own... > > > > I used to work with QGIS 3.10 and wanted to use the UMEP Plugin, but > following error message occured: > > Ein Fehler trat bei der Ausführung von Python-Code auf: > RuntimeError: module compiled against API version 0xe but this version of > numpy is 0xd > > RuntimeError: module compiled against API version 0xe but this version of > numpy is 0xd > > Python-Version: 3.7.3 (default, Mar 27 2019, 09:23:15) [Clang 10.0.1 > (clang-1001.0.46.3)] > QGIS-Version: 3.10.4-A Coruña A Coruña, 10bc9f2ff2 > Python-Pfad: > > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes > /Applications/QGIS3.10.app/Contents/MacOS/../Resources/python > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins > /Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/plugins > /Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages/geos > /Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7 > /Applications/QGIS3.10.app/Contents/Resources/python > /Users/helenwillems/Library/Python/3.7/lib/python/site-packages > /Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages > /Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python37.zip > /Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/lib-dynload > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python > > > Then I updated QGIS to QGIS-LTR (3.16.4) and tried to install the UMEP plugin > again, but then this error message poped up: > > > > Konnte Erweiterung 'UMEP' nicht laden aufgrund eines Fehlers beim Aufruf der > classFactory() Methode > ModuleNotFoundError: No module named 'osr' > > Traceback (most recent call last): > File > "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", > line 334, in _startPlugin > plugins[packageName] = package.classFactory(iface) > File "/Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/__init__.py", line > 34, in classFactory > from .UMEP import UMEP > File > "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", > line 792, in _import > mod = _builtin_import(name, globals, locals, fromlist, level) > File "/Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEP.py", line 42, in > from .UMEPDownloader.umep_downloader import UMEP_Data_Download > File > "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", > line 792, in _import > mod = _builtin_import(name, globals, locals, fromlist, level) > File "/Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEPDownloader/umep_downloader.py", > line 41, in > import osr > File > "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", > line 792, in _import > mod = _builtin_import(name, globals, locals, fromlist, level) > ModuleNotFoundError: No module named 'osr' > > Python-Version: 3.8.7 (default, Feb 10 2021, 09:04:08) [Clang 12.0.0 > (clang-1200.0.32.29)] > QGIS-Version: 3.16.4-Hannover Hannover, 81ba6c0826 > Python-Pfad: > > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes > /Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python/plugins > /Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/plugins > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/click_plugins-1.1.1-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/patsy-0.5.1-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/cftime-1.2.1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pandas-1.1.0-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/geopandas-0.8.1-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/GDAL-3.2.1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Rtree-0.9.4-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/matplotlib-3.3.0-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/rasterio-1.1.5-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/netCDF4-1.5.4-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Pillow-7.2.0-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/scipy-1.5.1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/affine-2.3.0-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numba-0.50.1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/opencv_contrib_python-4.3.0.36-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python38.zip > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8 > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numpy-1.20.1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pyproj-2.6.0-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/snuggs-1.4.7-py3.8.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Fiona-1.8.13.post1-py3.8-macosx-10.13.0-x86_64.egg > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/lib-dynload > /Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/statsmodels-0.11.1-py3.8-macosx-10.13.0-x86_64.egg > /Users/helenwillems/Library/Application > Support/QGIS/QGIS3/profiles/default/python > > > > Can anybody help me? > > I am really not an qgis expert, so would be pleased if someone could try to > help me in lets say "easy wording"?! > > Hope to get some help! thx in advance.. > > Helen > > > > _______________________________________________ > Qgis-user mailing list > Qgis-user@lists.osgeo.org <mailto:Qgis-user@lists.osgeo.org> > List info: https://lists.osgeo.org/mailman/listinfo/qgis-user > <https://lists.osgeo.org/mailman/listinfo/qgis-user> > Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user > <https://lists.osgeo.org/mailman/listinfo/qgis-user>
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