Petri Pellinen wrote, on 14/Jan/13 10:55 | Jan14:
We use gandi.net at work. .co.uk domains seem to cost 7 euros per year
through them.
I use gandi (French owned) as well.
Gandi have proved perfect in every respect. All my domains (and I run
dozens for people) in one account. Their settings files (especially
DNS) are easy to configure. Most importantly though, all their support
replies are from individuals who actually *know* the right answers!
Also they send at least two reminders of renewals, starting a couple of
months before.
Previous experiences:
. oneandone (German run). Hopeless if you need to do anything like
cancel! They managed to auto-renew a service I had never signed up to,
without warning me in advance. It was a devil of a job cancelling and
getting a refund.
Also the first time I cancelled a domain, they required a signed form.
I signed and emailed an image file. "We can't accept that. Please fax
it. The emailed form might be forged.". It took me months for them to
agree faxing was *less* secure and accept the email. I doubt if it was
just me, but soon afterwards they allowed a cancellation online!
Also their customer service is impersonal and pretty non-existent. The
first response was *always* a robot reply, without even considering my
question. It always took at least two retries to get a personal
specific response. I suspect they have one *real* support person in
outer Mongolia.
. 123-reg . Better than oneandone (but that is not saying much!) but
configuring DNS is really hard, and they could never manage to link
multiple registrations into one account.
Tony
--
[email protected] http://firshman.co.uk
Voice: +44(0)1442-828254 Fax: +44(0)1442-828255 Skype: tonyfirshman
TF Services, 29 Longfield Road, TRING, Herts, HP23 4DG
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