Hello,

 I run an ISP, we have a 4 machine cluster running qmail-ldap with 
SpamAssassin and Virus scanning.  Normally I block inbound port 25 traffic 
going to my dedicated bandwidth (t1, DSL..) customers.  I set the 
customers domain MX record to point to my mailserver.  I then scrub the 
mail and forward to their real mail server (normally exchange).

I have one customer who is complaining about lost mail.  They have a 
support department sending them e-mail from a machine which has a forward 
and reverse A/PTR combo but no MX record.  The domain has no MX record as 
well.  Our mail server is configured with RETURNMXCHECK which is failing 
and sending the error back to the sender.

My customer is not bitching at me to remove the check.  The company says 
their mail server is configured properly.  They list a bunch of RFCs they 
are in complance with.   What ammunition do I have to tell my customer 
that what I'm doing is valid.  I don't want to remove the checks but I 
would like to get the mail working.    I'm assuming that this sender is 
having trouble mailing to everyone else that checks return MX records.

The sending domain is 'intergralis.com'  no MX records but does have A 
records.

-Matt

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Matthew S. Crocker 
Vice President / Internet Division         Email: [EMAIL PROTECTED]
Crocker Communications                     Phone: (413) 746-2760
PO BOX 710                                 Fax:   (413) 746-3704
Greenfield, MA 01302-0710                  http://www.crocker.com
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