Jason Haar wrote:

> On Wed, May 12, 2004 at 10:07:26AM -0400, Jesse Guardiani wrote:
>> Yes, let's look at my actual issue:
>> 
>> 4. I am a business customer, and I rely on email to do business. I send
>> a word doc or a zipped binary attachment that just happens to contain
>> a signature that looks an awful lot like a virus to a business
>> associate's
> 
> Huh? When does this happen? This comes back to choice of AV then.
> Seriously, how often does it happen?

I have no idea, but I suspect it happens far more often that you think.
Take a good long look at your quarantine directory sometime and tell me
if you see legitimate emails there.


> And don't say "it can so therefore we
> should handle it" as I don't want code showing up in Q-S that is only of
> use in 1 in 100000000 cases.
> 
>> ISP. The remote mail server silently drops the email and because my email
>> looks like it contains a virus. I am NOT a customer of this remote ISP,
>> so they do NOT send me any kind of notification whatsoever. The email is
>> lost and I don't realize that it didn't reach it's destination until it
>> is too late. Is this the sort of thing that law suites are made of? I
>> don't know.
>>
> 
> Well that's why it's configurable. If you are actually concerned about law
> suites, you would notify ALWAYS. No other option would suffice.

returning a 550 would suffice. :)


>> CONS? Yes, there are some that you've described already. If the computer
>> on the other end of qmail-scanner's SMTP session is NOT equiped with a
>> virus scanner AND is relaying the virus for someone else then someone
>> will receive a very cryptic bounce message. Maybe this will happen more
>> often than I anticipate. So what? That remote mail server should be
>> running AV software anyway. At least we don't have to worry about false
>> positives anymore. Also, I think the sting of this can be lessened if we
>> include a qmail patch in the contrib directory that will allow us to
>> return more informative bounce messages.
> 
> ...
> 
>> > If your AV is blocking clean files as being viral, complain or change
>> > AV.
>> 
>> I use ClamAV, and as far as I can tell it hasn't blocked any false
>> positives. But I watch the virus database changelogs, and false positives
>> are submitted all the time. The possibility is real, and if you think
>> your particular AV software is immune then you're not being honest with
>> yourself.
> 
> But it's not my fault if the AV is generating False Positives either. As
> far as "legal liability" goes - I'd say the AV company was to blame more
> than me of Q-S - wouldn't you?

Possibly, but I'd still prefer to have a 550 returned.


> Let's drop the legalize - there be dragons there...
> 
>> 
>> I'm not suggesting that we make this change the default behavior. I'm
>> simply suggesting that we make it an option.
> 
> Off to read the next on this thread.
> 
> Don't think I'm dissing you on this. I just want this topic thrashed out.

I know. If you decide against what I propose then I can always patch. I
think that would be a mistake though. :)

-- 
Jesse Guardiani, Systems Administrator
WingNET Internet Services,
P.O. Box 2605 // Cleveland, TN 37320-2605
423-559-LINK (v)  423-559-5145 (f)
http://www.wingnet.net




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