Hello,
   
   Is it true that the only way to deliver messages to usernames that
   contain dashes is to recompile qmail telling it to use a different
   escape character than -
   
   cheers - eric
   

Not true. But: you should not have both 

eric-van-der-laan

and 

eric.  Indeed, then eric might try to set up an alias

~eric/.qmail-van-der-laan

Mate

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