Eric Ess wrote:
>
> Allen Versfeld wrote:
>
> Eric Ess wrote:
> >
> > A user of my mail system is having problems retrieving emails with attachments
>larger than 10k or so. They receive 'server timed out' messages. They are using
>Outlook Express as their email client. I'm using qmail 1.03 on a RedHat 5.2 server.
>The maillog doesn't show any errors.
> >
>
> :> Outlook Express is timing out, not qmail. I get this complaint a lot,
> :> because practically all of our customers use it.
>
> :> I'm surprised he has trouble with such small attachments, though... Is
> :> he using Windows 98?
>
> No, the user is using Windows NT. What did you do to solve the problem? (besides
>telling them to use a better client ;) Are there settings in OE or Windows I can
>tweak?
Are you sure he isn't using Windows 98 ;-)
Outlook Express defaults to a timeout of 1 minute, so it seems unlikely
that this actually is the problem with an attachment that size, but
still...
Click tools, accounts, select the appropriate account, click properties,
advanced, there is a slider to set the timeout. If this doesn't fix it,
then I would tweak his network/dialup settings. Also, is he dialing in?
--
Allen Versfeld
[EMAIL PROTECTED]
Wandata
