How on earth can you block based on volume?
Our company sends out alerts to subscribers daily. This is very high volume
and only sent to those who explicitly request it. That most certainly is not
spam. The very nature of what you do lends itself to receiving high mail
counts that are completely legitimate. Not to start yet another flame war or
anything, but I could deal with the fact that the relay tests were
misleading people into this. This, on the other hand, is outrageous. If I
was in the shoes of Mr Bell, I would be more offended now than in the first
place.
If his mail was in fact legitimate, which I think he said it was, I think
you are making some actions which could have potential legal ramifications
should he chose to take that route. If it is in fact spam, by your own
admissions, you didn't check to see, you blindly blacklisted it. If I was in
his shoes, I can say unequivocably that you would be receiving a call from
my lawyer. I suggest you seriously reevaluate this policy and focus on
filtering spam, not mail.
I would rather delete 500 spam email messages than lose a SINGLE valid
email. By filtering out good mail, you make YOU the problem, not spam. Keep
that in mind. Be a service, not a detriment.
> -----Original Message-----
> From: Nathan J. Mehl [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, September 02, 1999 9:16 PM
> To: David Harris; Justin Bell; [EMAIL PROTECTED]
> Subject: Re: Lobby mail.com
>
>
>
> Oy. Guess I get to delurk now.
>
> Hi, my name is Nathan J. Mehl. I run qmail on my home system,
> blank.org.
>
> I also happen to be the Senior Systems Administrator for Mail.Com.
>
> Let me state this for the record:
>
> MAIL.COM DOES NOT, NEVER HAS, AND NEVER WILL BLACKLIST SERVERS BASED
> ON THE http://maps.vix.com/tsi/new-rlytest.cgi SCRIPT.
>
> I'm afraid that the message sent by the abuse staff at Mail.Com to Mr.
> Bell was somewhat unclear. iq-ss5.iquest.net was blocked because we
> received an unexpectedly high volume of mail from it. Period. The
> speculation that it was an open relay was just that, speculation, and
> we provided the pointer to the vix.com relay tester as a courtesy to
> Mr. Bell.
>
> Here is the crux of the matter: we would have blacklisted the server
> even if it had "passed" the TSI Relay Test.
>
> Allow me to offer my apologies to Mr. Bell for the inconvenience
> suffered. And please don't flood our abuse desk with requests to stop
> something we never did; they're busy enough as it is. :)
>
> -n
>
> ------------------------------------------------------------<m
> [EMAIL PROTECTED]>
> SENDING JUNK EMAIL TO MY ADDRESS CONSTITUTES YOUR
> LEGALLY-BINDING ACCEPTANCE
> OF MY OFFER TO REMOVE BOTH OF YOUR NIPPLES WITH AN ORBITAL SANDER.
>
> (--Andy Ihnatko)
> <http://www.blank.org/memory/>--------------------------------
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