Nathan J. Mehl writes:
> I'm afraid that the message sent by the abuse staff at Mail.Com to Mr.
> Bell was somewhat unclear.
Um, no, it was *completely* unclear. The first two sentences were
factual. From there it turned into utter drivel.
Blocking him was perfectly reasonable, and as you've noted, you've
unblocked him, apologized, and taken steps to ensure that it doesn't
happen again. On the other hand, sending him and this mailing list on
a wild goose chase, tracking down the rumor *you* generated with your
falsehood about failing relay tests, was completely unacceptable. You
really owe Justin and maybe us a second, different, apology.
I suggest that this is what it should have said (feel free to rip off
this verbiage and nounage):
On Thu Jul 15, we received a high volume of traffic from
206.246.140.165 (iq-ss5.iquest.net). Specifically, we got 472 messages
in an hour. We're afraid that that much traffic might have been a spam
attack, so we blocked you for a period of time. You might want to
check http://maps.vix.com/tsi/new-rlytest.cgi?ADDR=iq-ss5.iquest.net
to see if your machine is an open relay. If it is, you're going to
continue tripping our high-volume trigger, because the spammers aren't
going to go away. If it's not an open relay and you have good reason
to send that much mail, please contact [EMAIL PROTECTED] and we can set
you up in our whitelist.
--
-russ nelson <[EMAIL PROTECTED]> http://russnelson.com
Crynwr sells support for free software | PGPok | Government schools are so
521 Pleasant Valley Rd. | +1 315 268 1925 voice | bad that any rank amateur
Potsdam, NY 13676-3213 | +1 315 268 9201 FAX | can outdo them. Homeschool!
