Did his last message include an attachment or was it a large message?
It's possible that the message was sent by a user who elected to split a
large message into 7 smaller pieces; thus outlook would have detected 10
messages and after downloading would have combined the last 7 into a single
large message.
Regards
Abdul
> -----Original Message-----
> From: bert hubert [mailto:[EMAIL PROTECTED]]
> Sent: Saturday, December 18, 1999 8:22 PM
> To: [EMAIL PROTECTED]
> Subject: Outlook/pop3d: user claims to have lost mail after an aborted
> retrieval
>
>
> Hi everybody,
>
> After processing zillions of messages the past 9 months, somebody
> startled me
> with a problem. This customer is deemed 'important', that is why
> I am trying
> to find out if this is a known problem.
>
> He is using 'Microsoft Outlook Express 5.00.2314.1300' (we should have
> version numbering like this, sheesh). He reports that he was retrieving
> 10 messages and iconized his Outlook window after message 4, and then
> leaving.
>
> When he returned, only 4 new messages had appeared in his
> mailbox. He is now
> wondering where the other 6 went. I checked, they're not sitting in his
> cur/ directory.
>
> Is this a known problem with qmail-pop3d and outlook? AFAIK, the POP3
> protocol is specifically designed as to only delete messages when
> a session
> was closed properly.
>
> Any clues?
>
> Kind regards,
>
>
> bert hubert.
>
>
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