> On Fri, Feb 04, 2000 at 11:39:00AM -0500, Shakaib Sayyid wrote:
>
> > We are an ISP and whenever our dialup customer send an attachment
> > over 500K it returns with the error "SMPT timed out".
> >
> > Thanks for all the suggestions to find a solution.
>
> first: look into the ISPs mail server log files.
> second: look into the customers log files.
>
> third: if none of the above helps you should try to reproduce the
> problem in a way which allows you to see what's going on. This includes
> sending large mail from somewhere else to see if that works, and to
> send a large mail from the customer to some other mail server. Both
> together might help to find the cause of the problem.
>
> fourth: did you set $DATABYTES?
>
> Regards, Uwe
>
I am not using $DATABYTES--should I be using it?
However
# cat /var/qmail/control/databytes
5000000
Thanks
Shakaib
