It would sometimes be helpful if qmail-smtpd did some logging to
stderr. As an example, if an ISP has added some IP addresses to its
modem pool, and the sysadmin failed to add that network to
/etc/smtp.txt, and he has gone off with a church group to play the
bass guitar for two weeks (just as an example), it can be quite
difficult to debug. You have to get a customer to record the IP
address they've been assigned when they get the "... not listed in my
rcpthosts" message. If they only have one phone line, and they've
called to complain that they can't send email, well, they've already
hung up the phone. And their stupid Windoze software hasn't logged
anything like the IP address, it just pops up a dialog box explaining
why it can't relay the email out. Yeah, you could try to educate your
customers on diagnosing your own problem, but why bother? They don't
want to be educated (that's what they pay you to do), they just want
their probelm fixed.
I modified qmail-smtpd to log that error message to stderr. That told
me the new network, and I enabled many customers to have a happy Easter.
--
-russ nelson <[EMAIL PROTECTED]> http://russnelson.com
Crynwr sells support for free software | PGPok | "Ask not what your country
521 Pleasant Valley Rd. | +1 315 268 1925 voice | can force other people to
Potsdam, NY 13676-3213 | +1 315 268 9201 FAX | do for you..." -Perry M.
