Date: Mon, 24 Apr 2000 16:17:27 -0400
   From: Adam McKenna <[EMAIL PROTECTED]>

   Your apparent standpoint in this conversation, up until this paragraph, was 
   that qmail (or internet mail in general) is lacking some feature that you 
   want implemented:

That feature is reliability from the perspective of the user who knows
nothing about how the e-mail system works.  That includes
comprehensible failure modes.

   You've been answered with (for the most part) "We think things are OK the way
   they are, use queuelifetime if you want to change qmail's behavior"

If you think that things are OK the way they are, then we simply
disagree.

First, a minor point.  I don't think that changing queuelifetime is
good enough.  It affects all messages globally.  It doesn't let me say
``I need to know about this message, but not about this other
message.''  It doesn't tell me ``it's been a hour to deliver this
message--I'm still trying, but you might want to think about fixing
something.''

Second, my actual point.  Internet e-mail is pretty good, but I
believe it could be a lot better.  I encourage people to think of ways
to make it better.  If you see something that doesn't work right,
don't just say ``well, that's the way it is.''  Instead, say ``we know
that sucks, but nobody has fixed it yet.''

OK, I'll try to get off my soapbox now and drop this topic (except to
answer any specific questions).

Ian

Reply via email to