Maybee it's not the peoples on the lists JOB to support users that are too
lazy to try and help themselves.

Maybee the person writing the article could have asked in a manner that
would prompt list users to be more apt to reply to him.

Maybee the person writing the article asked a simple question contained in
the FAQ, and|or did not paste necessary log file info for proper
answering.

Perhaps, i will give the person writing the article a full refund for the
services that he paid the list for? Would this be appropriate?

On Wed, 20 Sep 2000, Greg Kopp wrote:

| It's too bad that the article was somewhat accurate. Although I cannot say
| that I have experienced the same kind of treatment, I have seen it, and it
| is deplorable. I don't pretend I am an expert on qmail, but I have been
| successful with several installations of it. Maybe I've been lucky.
| 
| For those of you reading this that have been a party to this undesirable
| beahavior, ask yourself this question:
| 
| Were you born with all the knowledge you now posess? Have you studied the
| source code to every program you use to determine it's use and function? Or
| did someone, somewhere, somehow, answer a question or two for you? Have you
| ever read a FAQ, a doc, or (gasp) the replies on a mailing list?
| 
| Maybe you're not the genius you thought you were.
| 
| My 2 cents only.

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