On Tue, Sep 11, 2001 at 07:44:34AM -0600, Charles Cazabon wrote:
> Matthew Dainty <[EMAIL PROTECTED]> wrote:
> >
> > I have one particular niggle, that is largely unreproducible on demand
> > but can occur quite frequently in that sometimes a particular user can
> > get multiple copies of the same e-mail. From myself originating such an
> > e-mail from a remote account, the sending mailserver thinks that the
> > e-mail wasn't delivered and so retries for however long it is set to
> > with it's configured frequency until it naturally gives up, reporting
> > the e-mail couldn't be delivered, when in fact 30 or more copies have
> > been successfully delivered.
> >
> > In simple terms, either qmail or Netscape isn't saying "yup, got it",
> > and so the sending server keeps retrying...
> >
> > I'm trying to narrow down where the fault lies, and because qmail is the
> > first in line, maybe the fault is there?
>
> Unlikely. qmail will acknowledge receipt of the message properly as
> soon as qmail-queue has indicated success. I would think it would be
> more likely that the Netscape server is failing, and qmail is re-trying
> delivery to it.
>
> You will be able to find out exactly what happened by looking in the
> qmail-send logs. The Netscape server's response to each delivery
> attempt will be in there, among other things.
In our experience, this is almost always a mangled multipart
Outlook Express email message (HTML). Look for that in the mailbox and
delete it. Someone more experienced than I might
be able to deduce from it what causes the breakdown.
--
Christopher F. Miller, Publisher [EMAIL PROTECTED]
MaineStreet Communications, Inc 208 Portland Road, Gray, ME 04039
1.207.657.5078 http://www.maine.com/
Content/site management, online commerce, internet integration, Debian linux
