They are on Microsoft Outlook and behind an Exchange server. However one of the successful mails are sent from the same pc. He has 2 accounts in outlook, 1 works and the other does not. According to him all details are correct.
>From what I can see they seem fine. -----Original Message----- From: slamp slamp [mailto:[EMAIL PROTECTED] Sent: 24 October 2006 14:35 To: [email protected] Subject: Re: [qmailtoaster] 571 sorry, sender address has invalid format What mua is your client using? qmailtoaster is picky and you must define your e-mail address in the mua like squirrelmail in Personal Information. On 10/24/06, Craig Smith <[EMAIL PROTECTED]> wrote: > Hello all, > > Have a strange problem. We have a client, and one user in particular is > getting the above error when mailing us. > He has 2 accounts on his machine, and the 2nd one sends without any > problems. I can send mail to his account but when > he replies or sends new to us, he gets the above error. I can't see > anything wrong is the initial format. > > I suspect it has something to do with the SRS0=/VV3=EF=(Clients domain > here)[EMAIL PROTECTED]:: line from the log. > The fist entry is the same domain and it works fine. I'm assuming / is the > problem but I'm not sure. If it is how do I stop it? > > > > @40000000453dd79a3aae164c simscan:[9083]:CLEAN > (0.00/100.00):2.0336s:test:212.227.126.183:SRS0=D+xI=EF=(clients domain > here)[EMAIL PROTECTED]:[EMAIL PROTECTED] > @40000000453dd81b36e71784 CHKUSER rejected sender: from > <SRS0=/VV3=EF=(Clients domain here)[EMAIL PROTECTED]::> remote > <moutng.kundenserver.de:unknown:212.227.126.187> rcpt <> : invalid sender > address format > @40000000453dd9b40bdaeb74 CHKUSER relaying rcpt: from <[EMAIL PROTECTED]::> > remote <craig:unknown:xxx.xxx.xxx.xxx> > rcpt <correct client email address> : client allowed to relay > > > Not sure where to look on this. I've told him it appears the problem is on > his end, but it would be nice to know why qmail has > an issue with this. Incidently he can send to hotmail/yahoo from this > account without any problems. > > Thanks > Craig > > ------------------------------------------------------- > Craig Smith - Systems Engineer - Doctor Net > t. 0870 770 4990 - f. 0870 770 4991 > > Visit www.doc-net.com - let us be your key to success > Visit www.eMailCampaigner.com - close sales cheaper and faster > Visit www.SprintCRM.com - understand your customers better and increase > sales > ------------------------------------------------------- > The information transmitted is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. If you received this in error, please contact the sender and > delete the material. > > > --------------------------------------------------------------------- > QmailToaster hosted by: VR Hosted <http://www.vr.org> > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
