Dan Herbon wrote:
Here's my problem, which I have posted before. One of my servers has 500
users setup on it, 400 of those are sales people. They are all members of a
list called "sales" setup via QmailAdmin. Now when holidays come they all
setup their Out Of Office replies. When they return they receive an Ezmlm
warning with a list of "bounced" messages that were sent to them while they
were gone.
The mailing list messages bounce because their Out Of Office reply is on.
This in turn causes the Ezmlm warning to send a response to the user.
Sometimes as many as 400 ezmlm warnings are sent out in 1 day. Now I have
400 sales people sending me emails, calling me or forwarding the Ezmlm
warning panicing asking me if they "lost" email from a client or what is the
warning about, etc. etc.
my suggestion setup the milist setting like below
- Replies should go to the original sender. so "Out of Office reply"
wont looping
- increase the mailbox quota for sales people who take holiday more than
a week
It's becoming a pain because they never remember what I told them before.
Users right?? that why there is a sysadmin /techsupport in this world...
:) j/k
setup an internal blog / forum / website to show the frequently asked
question by them..
put your description in their native languange (human languange ) not IT
words
so if they asked again just show them the link.
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