Dan McAllister wrote:
I have no doubt, and hope you do read the sparse docs we've put together. The number 217-whatever is just one that I can reproduce consistently with vqadmin. If you created the domains via the CLI (and I'm assuming the values are correct at that time) and they change later.... That's an interesting one. Is the mysql DB on a different machine as well? I'm starting to suspect something awry with either a DB being on a different machine, or the filesystems being on a different machine. I know there was an issue with MySQL5 when it came out, and I think the end-result patch just "pings" the DB every so often to keep the connection alive. Before that everyone was getting cannot connect to DB messages.Jake...I DO have a bad habit of reading the documentation -- I use the vqadmin program solely for retrieving passwords when idiot users "forget" them -- usually the day after they have reset them for some odd reason.
In my environment, clients purchase a server and maintenance from me. They are then able to host their own services (web, file, email, etc) on their own server in a kind of "black box" configuration -- I do all the maintenance, security audits, etc. for them for a monthly fee.
Very similar to what I offer my clients.
If you're PHP savvy this could be scripted. I have a bash script I use to create new domains for my clients. It asks for the name, number of mailboxes, quota, etc. and then creates it for me.When a client asks for a new domain to be hosted on their system, they submit a request via email. At that time, we add the domain to their DNS, create a space for the web pages to be hosted, create an admin account group for the new domain (who are able to edit the web pages), and lastly create the email domain (vadddomain).
Good ideas. I leave it up to the clients for their bounce messages and what-not. 'Course I also set up and maintain their in-house networks, networks in other states to connect back to the home office, VoIP phone systems, I also do custom projects (http://thebuildercam.com/ as an example, which I built from the ground up in my garage), etc., so I don't feel guilty watching over their stuff as much. My biggest problem right now is AOL. They recently changed their servers, and I chase phantom-bounces all the time for 1 client who "checks the mail server" for me - 50 times a day. 2 weekends ago he only got 50 emails on a Sunday and was sending me text messages to my phone because he said the email server was broke. He normally averages 150-200 messages a day and figured that 100 or so had "gotten lost somewhere". It was just a light day. He didn't know of any emails that actually bounced, but he figured there had to be some. <sigh>I actually then add a couple of items:1) I set the postmaster account to point to MY postmaster account -- I read the postmaster mail for all domains I administer, whether on my own server or a client's 2) I create an admin user mailbox (usually the owner of the company) and set the password to something we've agreed upon earlier 3) I create webmaster and abuse aliases for my own webmaster and abuse email mailboxes (on my own domain) -- same reason as for postmaster 4) I email the client a PDF document that tells them how to log into qmailadmin on their new webpage, how to use THEIR account (not postmaster) and a brief primer on how to create each type of account (mailbox, alias, responder, and list). They can always call for additional support -- but the issues that new users bring up are usually added to our PDF document so we don't have to answer it again!
You can use recordio to see what qmail-smtp is doing, and maybe see where the break is. I've been traveling the last few days so I haven't kept up on the threads much. What OS and version? Behind a NAT firewall or public? Are just the /home and /backup dirs on NFS?Which brings me back to my current issue... this client is STILL without email this evening, and I'm looking like an idiot because I've checked everything I know how to check...Are there NO CLI diagnostics that can try to find out why (or just as importantly) WHERE qmail-smtp is failing to find the account???
Thanks.
Clearwater, FL 33764
You're not that far from me. My office is in Orlando, but I'm moving to North Carolina this month. I'll still be in Orlando a couple days a month though, since that's where the bulk of my clients are right now.
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