I had problems before with emails coming from ticketmaster.co.uk and some
other domains.
The chkuser settings are a bit outdated since lots of domains use "strange"
characters that ckuser dislikes.
And they are allowed per rfc.... (if i remember correctly).
Thats why I disabled the sender format check totally.
Can not risk to miss emails for this reason.
JP
----- Original Message -----
From: "Brent Gardner" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, August 08, 2007 7:36 PM
Subject: Re: [qmailtoaster] Blackberry problem
I'm having the same problem with blackberry users in my domain.
I've traced the problem down to a forward slash character ('/') in the
SRS-ified To: header in messages coming from blackberry users to users in
my domain. Chkuser doesn't like this.
I was about to go through the process listed at
http://wiki.qmailtoaster.com/index.php/Chkuser to add the forward slash to
the list of characters allowed by chkuser but altering the tcprules stuff
looks like a much easier fix.
My question is this: Is this only going to be a problem with messages
coming from na.blackberry.com mail servers? If so then the tcprules fix
makes sense. If it's going to be a general problem with domains that do
SRS then wouldn't it make more sense to change the chkuser settings to
allow forward slash and eventually make that a default in the stock
qmailtoaster install?
I've only ever seen this problem with messages coming from blackberry
users.
Thanks.
Brent Gardner
Jeremy Towne wrote:
So I want to add
na.blackberry.com:allow,RELAYCLIENT="",SENDER_NOCHECK="1"
Jeremy
Jean-Paul van de Plasse wrote:
Yes the problem is the chkuser sender check.
You need to add SENDER_NOCHECK="1" to your tcprules file, for either the
mailservers from blackberry or for your default rule.
JP
----- Original Message ----- From: "Jeremy Towne" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, August 08, 2007 1:56 PM
Subject: Re: [qmailtoaster] Blackberry problem
This is what the bounce email shows.
The following message to <[EMAIL PROTECTED]> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 571-'sorry, sender address has invalid
format (#5.7.1 - chkuser)'
Jeremy Towne wrote:
I have a user with a Blackberry problem. They can send email to
anyone except there own domain from there blackberry. Outlook and
webmail works just fine.
----delivery status----
<div class="moz-text-flowed"
style="font-family: -moz-fixed">Final-Recipient:
rfc822;[EMAIL PROTECTED] (this is fake on here)
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [mail server IP]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 571-'sorry,
sender address has invalid format (#5.7.1 - chkuser)' (delivery
attempts: 0)
Reporting-MTA: dns; smtp03.bis.na.blackberry.com
</div>
I was wondering if it has anything to do with the rfc822; in front of
the email address.
Jeremy
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