Last week we started to have problems receiving emails from AOL customers.  
They would get the following back.

---------- Forwarded message ----------
From: Mail Delivery Subsystem <[email protected]>
To: <[email protected]>
Date: Sun, 21 Dec 2008 21:50:32 -0500 (EST)
Subject: Returned mail: see transcript for details

*** ATTENTION ***

Your e-mail is being returned to you because there was a problem with its
delivery.  The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".

The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".

The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered.  The next line contains a second error message which is a
general translation for other e-mail servers.

Please direct further questions regarding this message to the e-mail
administrator or Postmaster at that destination.

--AOL Postmaster



  ----- The following addresses had permanent fatal errors -----
<[email protected]>

  ----- Transcript of session follows -----
451 4.4.1 reply: read error from mx01.pd360.com.
<[email protected]>... Deferred: Connection timed out with 
mx01.pd360.com.
Message could not be delivered for 3 hours
Message will be deleted from queue

Final-Recipient: RFC822; [email protected]
Action: failed
Status: 4.4.7
Last-Attempt-Date: Sun, 21 Dec 2008 21:50:32 -0500 (EST)


I added the sender to the whitelist.  That did not work.  Called AOL.  Not fun. 
 They gave me their outbound server list.  I added them to the tcp.smtp file 
with the relayclient="" option and now I get emails again from AOL.  There 
needs to be a better way to fix this as now I am an openrelay for AOL email 
servers.  Anyone else having problems receiving emails from AOL?  



Joshua R. Hopkins
Director Information Technology
[email protected]
The School Improvement Network 
Know-How Now
Phone: 801 566-6500
Fax: 801 566-6885
8686 S. 1300 E.
Sandy, Utah  84094
www.schoolimprovement.com 



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