That looks like you have spamdyke installed.

You can whitelist the IP of the server in your whitelist_ip-file that is 
configured in your spamdyke.conf
Just put the IP on a line in that file.
If you have for example:
ip-whitelist-file=/var/qmail/control/whitelist_ip
in your spamdyke.conf
you add the IP of the sending server to the file:
/var/qmail/control/whitelist_ip
that's it

Andreas
Am Thursday 24 September 2009 13:07:08 schrieb amit IKF:
> Hi Everyone,
>
> I got a bounced message from my toaster server. And the reason for bounce
> is mentioned below:
>
> Could not deliver message to the following recipient(s):
>
> Failed Recipient: "Local Emailid"
> Reason: Remote host said: 421 Refused. Your reverse DNS entry does not
> resolve.
>
> The email-id which got this bounced message is for 1 of my client and asked
> them to ask there ISP to resolve there RDNS issue. But mean while his ISP
> resolve the RDNS issue, I want to whitelist his domain on my toaster since
> I'm expecting some important documents.
> So how can I whitelist this domain? Do I need to whitelist this domain in
> local.cf file of spamassassin or in rcpthosts file?
>
> Thanks and regards,
>
> Amit



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