John Hansen wrote:
I have a user that can not send an email to one particular domain, at
least that I'm aware of. When rliso...@cotterschools.org sends and email
to johnostrow...@desch.org, or any other person at the domain, he gets an
immediate bounce back. However, I can send this person
(johnostrow...@desch.org) an email with my account
(jhan...@cotterschools.org) and he receives it without a problem. The
bounce back is not very intuitive, but suggests that the recipients email
server is refusing the message. The message is below. I'm leaving the
email addresses and domains as they appear to help try and solve the
problem.
The SMTP logs on my end indicate that the message is good, and sent. I've
talked with the email tech at the recipient domain, and he can not find
any indication on why the email might have been rejected by his server. In
fact, there's no evidence that it even hit his mail server.
Bounce Message:
Hi. This is the qmail-send program at mail.cotterschools.org.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<johnostrow...@desch.org>:
User and password not set, continuing without authentication.
<johnostrow...@desch.org> 64.8.140.227 failed after I sent the message.
Remote host said: 550 5.7.1 Requested action not taken: message refused
--- Below this line is a copy of the message.
Return-Path: <rliso...@cotterschools.org>
Received: (qmail 20730 invoked by uid 89); 30 Sep 2009 20:18:00 -0000
Received: from unknown (HELO mail.winonacotter.org) (127.0.0.1)
by mail.cotterschools.org with SMTP; 30 Sep 2009 20:18:00 -0000
Received: from 10.6.253.155
(SquirrelMail authenticated user rlisowsk)
by mail.winonacotter.org with HTTP;
Wed, 30 Sep 2009 15:18:00 -0500 (CDT)
Message-ID: <c46cd64966e9079c62e6be0be16f8f17.squir...@mail.winonacotter.org>
In-Reply-To: <42e23459c0c9c646922180bd425b82de02044...@mail.desch.local>
References: <42e23459c0c9c646922180bd425b82de02044...@mail.desch.local>
Date: Wed, 30 Sep 2009 15:18:00 -0500 (CDT)
Subject: Re: Test email
From: rliso...@cotterschools.org
To: "John Ostrowski" <johnostrow...@desch.org>
User-Agent: SquirrelMail/1.4.17-1.3.13
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
--------------------------------------------------------------
Any advice on where to look or how to proceed? Could the problem be on my
end?
The problem looks to be completely on the other end. Without access to
that system's logs/configs it's hard to diagnose anything. You could try
enabling recordio and logging the entire section to see if there are any
other results returned from the recipient server. You may also try to
telnet to it to verify you're connecting to the same system the other
admin thinks you're connecting to.
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