Sorry. Here is everything unmodified that happened between 00:59:59 and 
01:59:59 May 5th. And as you can see it isn't caused by heavy load on qmail.
It is the two mails that is seen in the smtp, clamd and spamd log at 01:04:05 
and 01:08:50 that is missing in the send log?

Any suggestions on where I can find out what happened to the two mails? 


# cat current |tai64nlocal| grep "2010-05-05 01"  
2010-05-05 01:04:03.684116500 tcpserver: status: 1/100
2010-05-05 01:04:03.687184500 tcpserver: pid 1088 from 213.173.243.250
2010-05-05 01:04:03.687193500 tcpserver: ok 1088 
rock.cybersite.dk:10.5.1.111:25 :213.173.243.250::59055
2010-05-05 01:04:05.201492500 CHKUSER accepted rcpt: from 
<[email protected]::> remote 
<parismailgw.gratisdns.dk:unknown:213.173.243.250> rcpt <[email protected]> : 
found existing recipient
2010-05-05 01:04:06.583890500 tcpserver: end 1088 status 0
2010-05-05 01:04:06.583900500 tcpserver: status: 0/100
2010-05-05 01:08:48.515885500 tcpserver: status: 1/100
2010-05-05 01:08:48.515893500 tcpserver: pid 1247 from 213.173.243.250
2010-05-05 01:08:48.515898500 tcpserver: ok 1247 
rock.cybersite.dk:10.5.1.111:25 :213.173.243.250::51063
2010-05-05 01:08:49.524959500 CHKUSER accepted rcpt: from 
<[email protected]::> remote 
<parismailgw.gratisdns.dk:unknown:213.173.243.250> rcpt <[email protected]> : 
found existing recipient
2010-05-05 01:08:50.829484500 tcpserver: end 1247 status 0
2010-05-05 01:08:50.829494500 tcpserver: status: 0/100
2010-05-05 01:46:21.772888500 tcpserver: status: 1/100
2010-05-05 01:46:21.773304500 tcpserver: pid 2392 from 213.173.243.250
2010-05-05 01:46:21.773341500 tcpserver: ok 2392 
rock.cybersite.dk:10.5.1.111:25 :213.173.243.250::59489
2010-05-05 01:46:22.732213500 CHKUSER accepted rcpt: from 
<[email protected]::> remote 
<parismailgw.gratisdns.dk:unknown:213.173.243.250> rcpt <[email protected]> 
: found existing recipient
2010-05-05 01:46:24.651675500 tcpserver: end 2392 status 0
2010-05-05 01:46:24.651684500 tcpserver: status: 0/100
2010-05-05 01:50:00.548076500 tcpserver: status: 1/100
2010-05-05 01:50:00.548084500 tcpserver: pid 2480 from 213.173.243.250
2010-05-05 01:50:00.548089500 tcpserver: ok 2480 
rock.cybersite.dk:10.5.1.111:25 :213.173.243.250::50607
2010-05-05 01:50:01.061112500 CHKUSER accepted rcpt: from 
<[email protected]::> remote 
<parismailgw.gratisdns.dk:unknown:213.173.243.250> rcpt 
<[email protected]> : found existing recipient
2010-05-05 01:50:02.204316500 tcpserver: end 2480 status 0
2010-05-05 01:50:02.204325500 tcpserver: status: 0/100


# cat /var/log/qmail/clamd/current |tai64nlocal| grep "2010-05-05 01"  
2010-05-05 01:01:30.131725500 SelfCheck: Database status OK.
2010-05-05 01:04:05.830571500 
/var/qmail/simscan/1273014245.202707.1091/msg.1273014245.202707.1091: OK
2010-05-05 01:08:50.065474500 
/var/qmail/simscan/1273014529.526208.1249/msg.1273014529.526208.1249: OK
2010-05-05 01:18:49.904600500 SelfCheck: Database status OK.
2010-05-05 01:28:49.814407500 SelfCheck: Database status OK.
2010-05-05 01:38:49.724193500 SelfCheck: Database status OK.
2010-05-05 01:46:22.841242500 
/var/qmail/simscan/1273016782.733385.2394/msg.1273016782.733385.2394: OK
2010-05-05 01:46:22.841678500 
/var/qmail/simscan/1273016782.733385.2394/addr.1273016782.733385.2394: OK
2010-05-05 01:50:01.247525500 SelfCheck: Database status OK.
2010-05-05 01:50:01.328281500 
/var/qmail/simscan/1273017001.63281.2482/msg.1273017001.63281.2482: OK
2010-05-05 01:50:01.328651500 
/var/qmail/simscan/1273017001.63281.2482/addr.1273017001.63281.2482: OK


# cat /var/log/qmail/spamd/current |tai64nlocal| grep "2010-05-05 01"  
2010-05-05 01:04:05.840515500 [7017] info: spamd: connection from 
localhost.localdomain [127.0.0.1] at port 34516
2010-05-05 01:04:05.953081500 [7017] info: spamd: processing message 
<[email protected]> for clamav:89
2010-05-05 01:04:06.456367500 [7017] info: spamd: clean message (-2.0/5.0) for 
clamav:89 in 0.6 seconds, 253639 bytes.
2010-05-05 01:04:06.456866500 [7017] info: spamd: result: . -2 - AWL,BAYES_00 
scantime=0.6,size=253639,user=clamav,uid=89,required_score=5.0,rhost=localhost.localdomain,raddr=127.0.0.1,rport=34516,mid=<[email protected]>,bayes=1.11022302462516e-16,autolearn=ham
2010-05-05 01:04:06.670380500 [3578] info: prefork: child states: II
2010-05-05 01:08:50.077026500 [7017] info: spamd: connection from 
localhost.localdomain [127.0.0.1] at port 34606
2010-05-05 01:08:50.187527500 [7017] info: spamd: processing message 
<[email protected]> for clamav:89
2010-05-05 01:08:50.688944500 [7017] info: spamd: clean message (-2.0/5.0) for 
clamav:89 in 0.6 seconds, 254865 bytes.
2010-05-05 01:08:50.689354500 [7017] info: spamd: result: . -1 - 
AWL,BAYES_00,HTML_70_80,HTML_MESSAGE 
scantime=0.6,size=254865,user=clamav,uid=89,required_score=5.0,rhost=localhost.localdomain,raddr=127.0.0.1,rport=34606,mid=<[email protected]>,bayes=1.66533453693773e-16,autolearn=ham
2010-05-05 01:08:50.902787500 [3578] info: prefork: child states: II
2010-05-05 01:46:22.849608500 [7017] info: spamd: connection from 
localhost.localdomain [127.0.0.1] at port 35217
2010-05-05 01:46:22.864569500 [7017] info: spamd: processing message 
<750085942.781871273016781588.javamail.dcad...@be-2k3cf-mac65> for clamav:89
2010-05-05 01:46:24.446872500 [7017] info: spamd: clean message (-1.9/5.0) for 
clamav:89 in 1.6 seconds, 12700 bytes.
2010-05-05 01:46:24.446882500 [7017] info: spamd: result: . -1 - 
AWL,BAYES_00,HTML_70_80,HTML_LINK_IMAGE_BUG,HTML_MESSAGE 
scantime=1.6,size=12700,user=clamav,uid=89,required_score=5.0,rhost=localhost.localdomain,raddr=127.0.0.1,rport=35217,mid=<750085942.781871273016781588.javamail.dcad...@be-2k3cf-mac65>,bayes=0,autolearn=ham
2010-05-05 01:46:24.637899500 [3578] info: prefork: child states: II
2010-05-05 01:50:01.336641500 [7017] info: spamd: connection from 
localhost.localdomain [127.0.0.1] at port 35268
2010-05-05 01:50:01.349891500 [7017] info: spamd: processing message 
<[email protected]> for clamav:89
2010-05-05 01:50:01.844513500 [7017] info: spamd: clean message (1.9/5.0) for 
clamav:89 in 0.5 seconds, 9352 bytes.
2010-05-05 01:50:01.844993500 [7017] info: spamd: result: .  1 - 
AWL,BAYES_00,HTML_MESSAGE,HTML_TAG_EXIST_TBODY,MIME_BASE64_TEXT,MIME_HTML_ONLY,TW_PT
 
scantime=0.5,size=9352,user=clamav,uid=89,required_score=5.0,rhost=localhost.localdomain,raddr=127.0.0.1,rport=35268,mid=<[email protected]>,bayes=3.88578058618805e-16,autolearn=no
2010-05-05 01:50:02.036774500 [3578] info: prefork: child states: II

# cat /var/log/qmail/send/current |tai64nlocal| grep "2010-05-05 01"  
2010-05-05 01:02:10.777135500 new msg 276896
2010-05-05 01:02:10.777144500 info msg 276896: bytes 1262 from 
<[email protected]> qp 1028 uid 0
2010-05-05 01:02:10.782716500 starting delivery 1612: msg 276896 to local 
[email protected]
2010-05-05 01:02:10.782725500 status: local 1/10 remote 0/60
2010-05-05 01:02:10.901114500 new msg 276933
2010-05-05 01:02:10.901123500 info msg 276933: bytes 1362 from 
<[email protected]> qp 1033 uid 89
2010-05-05 01:02:10.906855500 starting delivery 1613: msg 276933 to local 
[email protected]
2010-05-05 01:02:10.906864500 status: local 2/10 remote 0/60
2010-05-05 01:02:10.906868500 delivery 1612: success: 
vdelivermail:_valiases_processed/did_0+0+1/
2010-05-05 01:02:10.906874500 status: local 1/10 remote 0/60
2010-05-05 01:02:10.906879500 end msg 276896
2010-05-05 01:02:11.079517500 delivery 1613: success: did_0+0+1/
2010-05-05 01:02:11.079526500 status: local 0/10 remote 0/60
2010-05-05 01:02:11.079530500 end msg 276933
2010-05-05 01:25:10.869634500 starting delivery 1614: msg 276925 to remote 
s...@kr_ierservice.dk
2010-05-05 01:25:10.869644500 status: local 0/10 remote 1/60
2010-05-05 01:26:11.434835500 delivery 1614: deferral: 
Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
2010-05-05 01:26:11.434845500 status: local 0/10 remote 0/60
2010-05-05 01:46:24.649715500 new msg 276936
2010-05-05 01:46:24.649724500 info msg 276936: bytes 13114 from 
<[email protected]> qp 2399 uid 89
2010-05-05 01:46:24.658220500 starting delivery 1615: msg 276936 to local 
[email protected]
2010-05-05 01:46:24.658230500 status: local 1/10 remote 0/60
2010-05-05 01:46:24.748623500 delivery 1615: success: did_0+0+1/
2010-05-05 01:46:24.748632500 status: local 0/10 remote 0/60
2010-05-05 01:46:24.748637500 end msg 276936
2010-05-05 01:50:02.201521500 new msg 276936
2010-05-05 01:50:02.201529500 info msg 276936: bytes 9795 from 
<[email protected]> qp 2502 uid 89
2010-05-05 01:50:02.208926500 starting delivery 1616: msg 276936 to local 
[email protected]
2010-05-05 01:50:02.208936500 status: local 1/10 remote 0/60
2010-05-05 01:50:02.472094500 delivery 1616: success: did_0+0+1/
2010-05-05 01:50:02.472103500 status: local 0/10 remote 0/60
2010-05-05 01:50:02.472108500 end msg 276936





Den 05/05/2010 kl. 16.03 skrev Jake Vickers:

> On 05/05/2010 08:24 AM, Ulrik S. Kofod wrote:
>> Hi all I need a little help.
>> 
>> Today I got a complaint from a user because hid dad had tried to send him a 
>> mail,
>> but they got rejected. I didn't get the exact error message that his dad 
>> received,
>> but investigating the logs something seems to be wrong.
>> 
>> In the /var/log/qmail/smtp/current log I see 4 mails from 
>> from<[email protected]::>:
>> 
>> 2010-05-04 16:32:17.203413500 CHKUSER accepted rcpt: from<[email protected]::>  
>> remote
>> <parismailgw.gratisdns.dk:unknown:213.173.243.250>  rcpt<[email protected]>  : 
>> found
>> existing recipient
>> 2010-05-05 01:04:05.201492500 CHKUSER accepted rcpt: from<[email protected]::>  
>> remote
>> <parismailgw.gratisdns.dk:unknown:213.173.243.250>  rcpt<[email protected]>  : 
>> found
>> existing recipient
>> 2010-05-05 01:08:49.524959500 CHKUSER accepted rcpt: from<[email protected]::>  
>> remote
>> <parismailgw.gratisdns.dk:unknown:213.173.243.250>  rcpt<[email protected]>  : 
>> found
>> existing recipient
>> 2010-05-05 08:16:54.797847500 CHKUSER accepted rcpt: from<[email protected]::>  
>> remote
>> <parismailgw.gratisdns.dk:unknown:213.173.243.250>  rcpt<[email protected]>  : 
>> found
>> existing recipient
>> 
>>   
> 
> We need to see more of the logs - a couple lines before and 5-10 lines after 
> each instance.
> 
>> In my /var/log/qmail/send/current log I only see 2?
>> 2010-05-04 16:32:17.951872500 info msg 276936: bytes 2326 from<[email protected]>  
>> qp 12946
>> uid 89
>> 2010-05-05 08:16:55.613505500 info msg 276936: bytes 3669 from<[email protected]>  
>> qp 24344
>> uid 89
>> 
>> The two from around 01am are missing?
>> 
>> In the /var/log/qmail/clamd/current log I see both was scanned and found OK.
>> 2010-05-05 01:01:30.131725500 SelfCheck: Database status OK.
>> 2010-05-05 01:04:05.830571500
>> /var/qmail/simscan/1273014245.202707.1091/msg.1273014245.202707.1091: OK 
>> 2010-05-05
>> 01:08:50.065474500
>> /var/qmail/simscan/1273014529.526208.1249/msg.1273014529.526208.1249: OK 
>> 2010-05-05
>> 01:18:49.904600500 SelfCheck: Database status OK.
>> 
>> In the /var/log/qmail/spamd/current log I see both and they are not spam.
>> 
>> 2010-05-05 01:04:06.456866500 [7017] info: spamd: result: . -2
>> 2010-05-05 01:08:50.689354500 [7017] info: spamd: result: . -1
>> 
>> Where did they go or where did they get rejected?
>>   
> 
> Need to see more of the logs - are they stuck in the queue?
> 
> ---------------------------------------------------------------------------------
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> (www.vickersconsulting.com)
>   Vickers Consulting Group offers Qmailtoaster support and installations.
>     If you need professional help with your setup, contact them today!
> ---------------------------------------------------------------------------------
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> 
> 


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    Vickers Consulting Group offers Qmailtoaster support and installations.
      If you need professional help with your setup, contact them today!
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