On Mon, Feb 13, 2012 at 4:33 PM, Eric Shubert <[email protected]> wrote:

> On 02/13/2012 03:01 PM, Robert Van Dresar wrote:
>
>>
>>
>> On Mon, Feb 13, 2012 at 3:40 PM, Eric Shubert <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>    On 02/13/2012 02:04 PM, Robert Van Dresar wrote:
>>
>>        I think that our toaster has been under attack all day (our mail
>>        volume
>>        is quadruple our normal load), and backscatter from forged
>>        addresses is
>>        causing our domain to keep getting black listed.  Could someone
>>        on the
>>        list give me a little guidance on how to prove/disprove this
>>        theory?  If
>>        the list needs more info I'm happy to post what ever.
>>
>>        Thanks,
>>        Robert Van Dresar
>>        Airplexus, Inc.
>>
>>
>>    Let's start with triage. Do you have spamdyke installed? If not,
>>    install it by running
>>    # qtp-install-spamdyke
>>
>>    That should give you a little room to breathe.
>>
>>    --
>>    -Eric 'shubes'
>>
>>
>> I do have spamdyke installed, I installed it about three weeks ago.
>> It's been doing really well, however I noticed on the report I received
>> on Saturday, it allowed 96% of the email through, whereas before it was
>> only allowing about 28%.  I noticed that you and others are recommending
>> placing my local domains in the blacklist-senders file, however, I don't
>> think I'm using SMTP-Auth everywhere so I'm concerned that I'll block
>> some of my users.  What would I have to do to enable SMTP-Auth
>> everywhere?  Must everyone use the submission port of 587?
>>
>> Robert
>>
>>
> All of your users must be using authentication, otherwise you'd be an open
> relay (a very bad thing). Anything that's not authenticating would be web
> apps and such, which you have specified in your tcp.smtp file. Note, if you
> have web forms running on your QMT host which submit emails, these might be
> blocked when blacklisting your local domains. If you don't have any web
> apps that send email, you should be safe blacklisting your local domains. I
> highly recommend doing this.
>
> Authentication can be done using port 587 (where it must be done) or port
> 25 (where it may be done). Authenticated users on port 25 bypass all of
> spamdyke's filters, so my guess at this point is that one (or more) of your
> users' login credentials have been compromised. Have a look at your smtp
> log, and see if you can determine which account(s) is being authenticated
> against with the bad emails. spamdyke messages in the smtp log will tell
> you the account name that was used for authentication (after auth:). The
> account(s) should be pretty easy to spot. Change the associated
> password(s), and notify the user.
>
> Keep us posted with what you find.
>
> --
> -Eric 'shubes'
>

You are right, all of our users have to authenticate to send email, I
believe that's the default behavior of a stock QMT, so does that mean I can
add our domains to the blacklist-senders file??

I've tested for open relay, and that test returns OK.  The failure notices
I receive in the postmaster account point to one of our users, but it says
the offending email is from
"[email protected]@some-random-ip-address",
and bounces back to about 50 other email addresses.  Her computer was off
all weekend, and we virus scanned it this morning and nothing.  I really
didn't think of her password being compromised that's easy enough to
change.  I guess I'll try that, especially since we're listed on five block
lists now.

>
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