On 05/17/2012 06:08 AM, Manikandan Mariappan wrote:
Dear Support team,

                  One of our users t...@example.com
<mailto:t...@example.com> are getting valid mail(x...@domain.com
<mailto:x...@domain.com>) in spam folder at every time. Can you guide me
how to resolve this problem.


--
Regards,
Manikandan.M


Is the message tagged as ***SPAM*** in the subject? If so, check the message header to see which spamasssassin rules were applied to the score.

If the message was not tagged, then the client program's spam filter is at work, and is outside the scope of the QMT server.

--
-Eric 'shubes'


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