If you are adding the whitelist rules on a user by user case, you need to add the flag "allow_user_rules 1" to your local.cf. I store all my user specific rules in MySQL for spamassassin and I use whitelist_from. The whitelist_from never worked until I added the allow_user_rules 1 in the local.cf.

Gilbert T. Gutierrez, Jr.
Operations Manager
Phoenix Internet

On 8/30/2012 1:41 PM, Casey James Price wrote:
Hi all,

One of my customers is having an issue with emails being incorrectly classified as spam by SpamAssassin. They are using a 3rd party site with a form to handle registrations from customers. The form is configured to send the mail to a specific user on their domain (in this case lets call that [email protected])...the form is also setup so that the From and reply-to addresses point to whatever email addresss the user filling out the form inputs.

I can see in my spamdyke logs that those messages are originating from skyride.digiknows.com, so I went ahead and tried whitelisting that address in spamdyke for the whitelist_senders list, but where I'm having problems is that spamassassin is still classifying the mail as spam. I tried whitelist_from *@skyride.digiknows.com as well as whitelist_from_rcvd (not sure if I fully understand how this one works though).

Running the latest release of QMT/QTP.

Here is a snippet from my local.cf

ok_locales all
skip_rbl_checks 1

required_score 5
report_safe 0
rewrite_header Subject [SPAM] SA1

use_pyzor 1

use_auto_whitelist 1

bayes_path /home/vpopmail/.spamassassin/bayes
use_bayes 1
use_bayes_rules 1
bayes_auto_learn 1
bayes_auto_learn_threshold_spam 6.5
bayes_auto_learn_threshold_nonspam 0.1
bayes_auto_expire 1
loadplugin Mail::SpamAssassin::Plugin::URIDNSBL

score FH_DATE_PAST_20XX 0.0

# Rule2XSBody - speedup by compilation of rulseset to native code
loadplugin Mail::SpamAssassin::Plugin::Rule2XSBody

trusted_networks 69.7.35.11 69.7.35.25 69.7.35.131 69.7.35.42

whitelist_from *@skyride.digiknow.com
whitelist_from_rcvd *@skyride.digiknow.com skyride.digiknow.com
whitelist_allows_relays [email protected]


Anyone have any ideas?

Thanks!

--
Casey James Price

Smile Global Technical Support
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