On 18.12.2012 17:41, Amit wrote:
Hi Everyone,
I'm facing a issue with blackberry issue. They are receiving mail with
the delay of 20-30 min.
My IMAP server is Dovecot. Do anyone noticed the same?
*Amit Dalia**
*
" Overview
The BlackBerry smartphone might receive email messages up to 15 minutes
after the messages arrive on the source mailbox. This is by design. The
BlackBerry Infrastructure checks for new email messages every 15
minutes. If a new email message is received, it is sent to the
BlackBerry and the BlackBerry Infrastructure will check for new email
again in 3 minutes. If no email is found, the BlackBerry Infrastructure
will wait 15 minutes to check again."
btsc.webapps.blackberry.com/btsc/KB13374
" Usually with:
BlackBerry setup for Blackberry Internet Service (BIS) plan -personal
email - there is a delay
BlackBerry setup for Blackberry Enterprize Server (BES) plan -
corporate email - connection it's almost instantaneous "
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/Delay-of-receiving-email-for-all-blackberry-users-who-connected/td-p/1236415
Regards,
--
Constantin