Dan and list members,

Outlook 2013 also removes header information when copying/moving from
the INBOX to another IMAP folder. This is not good if you're training a
spam filter. It screwed up our DSPAM database and we had to start over
rebuilding the database from scratch.

Eric

On 12/2/2013 9:33 AM, Dan McAllister wrote:
> Sorry I'm so late on this one -- I took a 4-day weekend for the
> Thanksgiving holiday! :-)
>
> I have bad news RE: _*Outlook 2013*_ and IMAP -- its _*broken*_, and
> MS hasn't given any real signs (yet) that they're keen on fixing it.
>
> I'm sure by now you've Google'd IMAP and Outlook 2013 -- and you have
> probably found what I did: Hundreds (thousands?) of /irate /users who
> have found that Outlook 2013 completely re-wrote the IMAP part of the
> application, and REALLY /*REALLY */messed it up. Among many other
> changes, IMAP local PST files are now stored as OST files (the right
> thing to do, IMHO -- just a bad implementation, not a bad idea). Also,
> the ability to self-map the reserved folder functions (sent items,
> trash, drafts, etc) is gone. Outlook 2013 will determine for you which
> folder is the best one, and use that one... whether it is the right
> one or not, and it cannot be overridden (at least that I could find).
> Most of the problems I noted in my searches seem to stem from either
> these automated folder mappings, or synch issues. To be honest, I'm
> not at all sure why MS hasn't put the Outlook Development Team back on
> this issue -- my guess is that a week of intensive debugging and
> they'd find at least the major cause of these issues... but
> apparently, they have other priorities.
>
> I have only a handful of clients on Outlook 2013 (fortunately, most on
> Office 365). The ones who use Outlook.com and Exchange based email are
> quite happy with it. But those who use QMT, GMail, or other IMAP based
> mail services, are FURIOUS. NOTE: If you call MS support (you paid for
> it with the Office365 subscription), and DEMAND it, they will
> authorize you to download and use Outlook 2010 as part of your
> Office365 subscription. ALSO OF NOTE: I did have one client who was so
> irate that they declined the charge for the Office365 -- told their
> credit card company the software was misrepresented and charged the
> entire purchase back to MS... and they (MS) didn't contest it....
> speaks volumes, if you ask me. This particular client simply
> re-installed Office 2010 Enterprise throughout, and while they WANT to
> be using Word, Excel, etc under 2013, they're mollified by the fact
> that Outlook actually works with their mail server.
>
> _*FWIW: In your case:*_
>  - If the folder was renamed in Outlook 2013, it may or may not have
> actually changed the name on the server. Use a webmail interface to check?
>  - If the folder was renamed in any other client (or from the webmail
> interface), Outlook 2013 may or may not detect the change. What I have
> done successfully in the past is to _delete the OST_ file for the
> account, restart Outlook 2013, and let it completely re-synch the
> account (e.g.: re-build the OST file from scratch). A ROYAL pain, I
> know -- but its the only method I've found yet that actually makes
> Outlook 2013 get it right (at least until something else changes on
> the server that the Outlook client doesn't recognize).
>
> I hope this helps.
>
> Dan McAllister
> IT4SOHO
>
>
>
> On 11/28/2013 9:48 AM, Eric Shubert wrote:
>> On 11/28/2013 02:17 AM, Tommi Järvilehto wrote:
>>> Have you guys seen Outlook 2013 working correctly when renaming imap
>>> folders?
>>>
>>> While testing I have seen it working just couple of times. Most of the
>>> times it just doesnt do anything.
>>> Same problem is with both qmt courier-imap and dovecot-imap servers.
>>> Thunderbird folder rename is working correctly with these servers.
>>>
>>> I have also tested it with another ISP that has some version of
>>> dovecot/postfix server and its working correctly.
>>>
>>
>> I have not seen O'13.
>> Have you googled the problem? I expect it's strictly imap related.
>> There's likely a fix of some sort for that, perhaps a workaround
>> setting or a more recent version.
>>
>> Can you post your dovecot configuration?
>> Verify version of dovecot with the other ISP that's working?
>>
>
>
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