On 10/2/2014 9:10 AM, Eric Broch wrote:
> On 10/2/2014 8:30 AM, Bharath Chari wrote:
>> On 10/02/2014 04:59 PM, Eric Broch wrote:
>>> On 10/2/2014 1:32 AM, Bharath Chari wrote:
>>>> On 09/25/2014 06:44 PM, Bharath Chari wrote:
>>>>> On 09/25/2014 05:50 PM, Eric Broch wrote:
>>>>>> Hmmmm. Is it always exactly one minute from begin to end? That would
>>>>>>> appear to indicate some timer cutting out. It could be spamdyke
>>>>>>> closing the session depending on your idle-timeout-secs= value. I'm
>>>>>>> guessing 60, which is probably ok. I've upped mine to 180, and I
>>>>>>> don't
>>>>>>> recall exactly why I did that. Wouldn't hurt to bump it up I
>>>>>>> suppose.
>>>>>>>
>>>>>>> Still, the other end should have replied to your 220 message
>>>>>>> before 58
>>>>>>> seconds elapsed.
>>>>>>>
>>>>>>> I wonder if there's a routing table misconfigured somewhere along
>>>>>>> the
>>>>>>> way. I've seen instances where an errant routing table entry can
>>>>>>> cause
>>>>>>> every nth packet to get dropped along the way. Are you seeing
>>>>>>> reliable
>>>>>>> pings over a period of a minute or so? If not, I'd suspect a network
>>>>>>> issue.
>>>>>>>
>>>>>>> At this point, I'd guess that QMT may be terminating a little soon,
>>>>>>> and there's also a network problem somewhere along the way.
>>>>>>>
>>>>>>> Again, just a guess.
>>>>>>>
>>>>>>> P.S. Nice to see such accomplished people as Tonino and Bharath
>>>>>>> helping out. Thanks guys!
>>>>>>>
>>>>>> No, it is not always one minute, sometimes it is up to thirty seconds
>>>>>> longer. I don't think spamdyke is closing the session as my
>>>>>> idle-timeout-secs is set to 480, and I don't recall either why I set
>>>>>> mine so high. While telnet(ing) to their host on port 25 initially
>>>>>> and
>>>>>> it is 'trying' to connect, I can open another terminal and run the
>>>>>> same
>>>>>> telnet command and I'll get their greeting right away.
>>>>>>
>>>>>> I agree, their host should have replied faster than 58 seconds after
>>>>>> the
>>>>>> SMTP greeting, unless the greeting is never getting to there host.
>>>>>> There
>>>>>> host does not have ICMP protocol turned on. I could ask them to do
>>>>>> so.
>>>>>>
>>>>>> If I have spamdyke set to terminate after 480 seconds what else
>>>>>> would be
>>>>>> terminating the connection?
>>>>>>
>>>>>> And, ditto. Thanks for the help Tonino and Bharath!!!
>>>>>>
>>>>> Thanks hardly required. The problem still remains :(
>>>>> OK, since you're having a problem even when doing a RAW telnet (the
>>>>> initial connection), the MTA related issue can be ruled out for now.
>>>>> However, it would be great if you could telnet from ANOTHER network
>>>>> and see if the pattern remains the same (of the initial connection
>>>>> being slow, and the next connection being fast).
>>>>>
>>>>> Are you doing the telnet using IP or hostname? Let's rule out DNS
>>>>> lookup related issues.
>>>>>
>>>>> Bharath
>>>> @Eric Broch: Curious to know how this issue panned out. Did it resolve
>>>> itself?
>>>>
>>>> Bharath
>>>>
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>>> Bharath,
>>>
>>> And, also, it doesn't matter whether I use the hostname of the IP
>>> Address same results.
>>>
>>> I can telnet on port 25 to the problem host from [an]other location(s)
>>> and it works just fine.
>>>
>>>
>> There you go. There's probably nothing you can do from your end - it's
>> most likely a firewall at their end. However, as a last ditch test,
>> can you also try to telnet to port 25 on their mail server from
>> ANOTHER machine on the same network as the QMT machine.
>>
>> Wishing you the best :)
>>
>> Bharath
>>
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> Thanks again, Bharath
>
> I've done that too (from ANOTHER machine on the same network) with the
> same results--delay or no connection at all.
>
> Eric
>
>
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Hi Bharath,

I just received an email from the problematic mx host's IT department.
They've done a test with SmtpDiag from their mx host and they cannot
connect to our mx host from their side either.

Eric

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