It is a known bug (or feature? :-) ).
Counters are not reset during same session. Probably all messages are sent in same session, that's to say client open 200 smtp session within same connection.

3 solutions:

 * raise the limit
 * tell the customer to force single message sessions
 * if the user is authenticated, disable chkuser for authenticated
   users (I stronly suggest this option).

Regards,

Tonino


Il 29/10/2014 21:14, Cecil Yother ha scritto:
Have you tried increaaing the limit to 200?

Rajesh M. wrote:
hi

i have a problem with one of my clients

the client composes multiple emails ie over 200 separate emails in his outbox 
and then sends them together.
each mail is addressed to one single recepient email id only.

in chkuser i had set the limit to : CHKUSER_RCPTLIMIT to 50
which i assumed that one single email may have upto 50 recepients

however while sending these 200 emails together my client gets chkuser error 
that :

The following recipient(s) cannot be reached:
'[email protected]' on 14/10/2014 2:46 AM
550 5.7.1 sorry, you are violating our security policies (chkuser)

i wanted to know why this error comes since each email contains one single 
recepient only

rajesh




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