Hey thanks

yeah - specifically not Hotmail/Outlook/Live, my bad - these are Microsoft 365 
Business accounts, so typically a company who has a Microsoft Online Exchange 
service



Cheers

David Bray
e. [email protected]

January 4, 2022 12:48 PM, "Angus McIntyre" <[email protected]> wrote:

> My Linode-hosted qmailtoaster install was blocked by MSN
> (Hotmail/Outlook/Live) recently.
> 
> However, it seems that they had singled out just my IP. I don't know
> why; logs showed that users on my servers had sent a total of around 600
> messages to about 25 distinct Hotmail etc. users in the previous year,
> all personal messages from individual users. Not exactly an unstoppable
> spam flood.
> 
> I jumped through the de-listing hoops, and they restored access after
> about 2 days.
> 
> Linode as a whole doesn't seem to be blocked -- my IP is still
> acceptable to MSN -- but you might be in a netblock that MSN have
> decided to block, presumably because some bad actors have set up shop there.
> 
> You could reach out to Linode for help. It's possible that they could
> either:
> 
> a. Ask MSN to lift the block, or
> b. Allocate you a different IP or help you move to another instance.
> 
> If they can't or won't, you could consider recreating your installation
> in a different Linode region and hope that that netblock isn't blocked
> as well. The risk there is that you go to all the effort of moving and
> then find that your new home is blacklisted as well.
> 
> I guess if that doesn't work, there's always Digital Ocean or Vultr.
> 
> The power of large companies like MSN to cause problems for the little
> guys by introducing arbitrary bans is very frustrating. I understand why
> they have to do it, and MSN certainly seem to be more responsive and
> easier to appeal to than others ... but never knowing when you'll find
> yourself blocked for mysterious reasons from one day to the next is
> annoying.
> 
> Angus
> 
> David Bray wrote on 1/3/22 6:18 PM:
> 
>> I've followed their (Microsoft's) instructions, forwarded mesaage to
>> them and got a response
>> 
>> That pointed me to https://sender.office.com to delist, which I did -
>> but it said my ip was not listed ...
>> 
>> It seems like a bigger block on Linodes IPs - so am in the process of
>> chasing that
>> 
>> but ... in the absense of a resolve there, its a major - change
>> providors - holy smoke - that's a big response
>> 
>> So I just thought I bounce here to see if others are in same (, Linode -
>> or is it a bigger,) boat ...
>> 
>> Cheers
>> 
>> David Bray
>> e. [email protected]
>> 
>> January 4, 2022 9:01 AM, "Eric Broch" <[email protected]
>> <[email protected]?to=%22eric%20broch%22%20%[email protected]%3E>>
>> wrote:
>> 
>> Did you do what the failure message said, i.e., forward the massage
>> or go to web.
>> 
>> On 1/3/2022 3:34 PM, David Bray wrote:
>>> Hi all, does anyone see this issue ?
>>> 
>>> Obviously not a toaster issue, but thought I'd bounce here ...
>>> 
>>> I'm using Linode as my providor and having issues sending emails
>>> to office365 accounts - live/hotmail are not affected
>>> 
>>> I see this being reported at - and it describes my issue exactly:
>>> https://docs.microsoft.com/en-us/answers/questions/674558/550-57511-access-denied-banned-sender.html
>>> 
>>> The timing is precise, I became aware of the issue on 22 December.
>>> 
>>> I've also initiated a conversation here:
>>> https://www.linode.com/community/questions/22287/550-57511-access-denied-banned-sender-office-365
>>> 
>>> My log message is
>>> 
>>> delivery 1: failure:
>>> 104.47.71.138_does_not_like_recipient./Remote_host_said:_550_5.7.511_Access_denied,_banned_sender[li
>>> ode.ip]._To_request_removal_from_this_list_please_forward_this_message_to_delist@messaging.microsoft
>>> com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS
>>> <linode.ip%5d._to_request_removal_from_this_list_please_forward_this_message_to_del...@messaging.mic
>>> osoft.com._For_more_information_please_go_to__http://go.microsoft.com/fwlink/?LinkId=526653._AS>(141
>>> )_[SY4AUS01FT006.eop-AUS01.prod.protection.outlook.com]/Giving_up_on_104.47.71.138./
>>> 
>>> Cheers
>>> 
>>> David Bray
>>> e. [email protected] <[email protected]>
> 
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