I have a qmailtoaster that's been running without problems for a while.
I haven't made any configuration changes, and the server is healthy,
with enough disk space available etc.

Today, I noticed that certain expected messages are not getting
delivered. Lots of mail is still coming in without problems, but certain
transactions are failing silently.

The normal pattern that I see in the logs for a healthy delivery looks
something like:

  tcpserver: pid 2356283 from 123.123.123.123
  tcpserver: ok 2356283 s6:111.111.111.111:25 :123.123.123.123::40631
  CHKUSER accepted sender: from <otheru...@gmail.com::> remote <mail-
  qt1-f176.google.com:unknown:123.123.123.123> rcpt <> : sender accepted
  CHKUSER accepted any rcpt: from <otheru...@gmail.com::> remote <mail-
  qt1-f176.google.com:unknown:123.123.123.123> rcpt
  <myu...@mydomain.com> : accepted any recipient for this domain
  policy_check: remote otheru...@gmail.com -> local myu...@mydomain.com
  (UNAUTHENTICATED SENDER)
  policy_check: policy allows transmission
  simscan:[2356286]:CLEAN (-0.30/100.00):1.9436s:Re_ Some
  Topic:123.123.123.123:otheru...@gmail.com:myu...@mydomain.com
  mail recv: pid 2356286 from <otheru...@gmail.com> qp 2356287

For the problem ones, it gets as far as:

  CHKUSER accepted sender: from <otheru...@gmail.com::> remote <mail-
  qt1-f176.google.com:unknown:123.123.123.123> rcpt <> : sender accepted

and then stops. There's no "CHKUSER accepted any rcpt" and the delivery
never completes.

This doesn't seem to be connected to the actual recipient: all
recipients receive some mail, just not all of it. However, specific
incoming messages appear to fail consistently.

Has anyone encountered this? And do you have any insight into what could
be causing an apparent failure between sender acceptance and recipient
acceptance in CHKUSER? What tests does CHKUSER perform to determine if a
recipient is accepted?

Thanks for any help or suggestions,

Angus


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