Sebastian Werner <[EMAIL PROTECTED]> writes:

> The problem is how to tell the reporter that his bug was read and was marked
> as TODO. I really like assigned because it tells the reporter that I've seen
> the report. Also it doesn't look really supportive to just to not react on
> new bugs. With the STATUS change to ASSIGNED the reporter get some positive
> feedback. Or I could even directly close it as INVALID. But just do nothing
> looks a bit lame in my opinion.

Although "It's always been done that way" is a lousy reason for continuing to
do something, in this case, "It's always been done that way" and it seems to
work.  My experience with other open source projects is that bugs are left as
NEW until someone is ready to work on one.  As long as it doesn't take months
to get to working on bugs, leaving them as NEW for a few days or even weeks
shouldn't be a problem.

> ASSIGN in my opinion just means that this guy is responsible for this
> component and could help to solve it. ASSIGN isn't equal to ACTIVE in my
> opinion.

If you add an ACTIVE state to bugzilla (should be doable) then I have no
problem with you setting the state to ASSIGNED.  Then again, as this project
grows and more and more developers are willing to accept and fix bugs, you
shouldn't be taking responsibility for every bug or assigning it to yourself.

> Maybe a comment to the bug could help to say "Hey I will start working on
> this now". Would this help you?

The problem with this is that it requires looking at the long listing of bugs,
not just the summary.  That's very tedious.

Either my original suggestion (leave new bugs as NEW) or adding a new status
ACTIVE work for me.  I don't think it's really appropriate for you to accept
all bugs unless you're planning on working on them soon, but that's really up
to you.  I'd like to help fix stuff, and if it's easy enough for me to find
things to work on, I'll likely do so.

Cheers,

Derrell

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