Anyone asking a question on a mailing list should have the courtesy to look at
the documentation and the list archives (if they exist for that list). A few
web searches should also be done. A mailing list should be one of the last
places to go for help. A mailing list with lots of questions that are in the
documentation drives away the people who can help with a difficult question.
Courtesy and manners are a two way street. Do your homework and then ask your
question. People will be much more willing to help.
Jack Sasportas wrote:
> The idea of being on a list, and HELPING others is to contribute...
> When you ask a question someone contributes to help you, when you answer you
> help them.
>
> If you think they are stupid, and should RTFM then don't help, let someone
> else do that rather then bring the negative of a newbie getting slammed and
> feeling like they should never submit a question.
>
> Additionally ( not in the case of qpopper for me ) there are many times I
> have read manuals/docs/help files/how-to's and no matter what I do I can't
> figure it out....sometimes it's a stupid thing, and others I stomp the
> panel, either way I needed help at whatever technical level (
> simple/complicated ) and posting has resulted in me being able to complete
> the project.
>
> Bottom line is, we all need help at one time or another and we don't want to
> be told we are idiots when we do ask for it....yes some people never crack
> open the readme it's true....but I give them the benefit of the doubt....
>
> J
>
> ......
