Additional information:

For two of our users (so far) the following solution seems to have 
worked.  Don't know why.  Could the e-mail clients be remembering something 
from using the Qpopper 2.5.3, that causes the client (or Qpopper 4.0.1) to 
give this error and not receive e-mail?

Possible solution:
I had 1 Outlook and 1 Outlook Express user remove the "account" from the 
settings, reboot and re-add the "account" to their e-mail settings.  The 
error stopped and they received their e-mail.

I would prefer to know why this happens to avoid additional helpdesk calls 
from upgrading to 4.0.1.  Any ideas, anyone?  Thanks in advance.

-Bob


>Date: Sun, 06 May 2001 20:52:52 -0400
>To: [EMAIL PROTECTED]
>From: Bob <[EMAIL PROTECTED]>
>Subject: ERR POP EOF or I/O Error
>
>Hello folks.  We've been having trouble since we upgraded to using Qpopper 
>4.0.1 (on FreeBSD 4.3-STABLE).  We were using Qpopper 2.5.3 (on FreeBSD 
>2.2.6-RELEASE).  Some users with no modem, computer, or settings problems 
>(who were able to receive mail via Qpopper 2.5.3) can not receive 
>mail.  The e-mail clients being used very (Outlook, Outlook Express, 
>Netscape).  So far, nobody using Eudora has had a problem.  Folks who are 
>having the problem, who then install and try Eudora work fine while using 
>Eudora.  If they try their other e-mail client it continues to 
>fail.  Example of errors are listed below.  The most common single error is...
>
><USERNAME> at <DNS & IP ADDRESS>: -ERR POP EOF or I/O Error
>
>Some less frequent errors are...
>
>I/O error flushing output to client <USERNAME> at <DNS & IP ADDRESS>: 
>Operation not permitted (1)
>
>(null) at <DNS & IP ADDRESS>: -ERR POP EOF or I/O Error
>
>We have set the following options...
>
>set cache-dir = /var/spool/poptemp
>set temp-dir = /var/spool/poptemp
>set log-facility = local0
>set chunky-writes = tls
>set server-mode
>set downcase-user
>set statistics
>set trim-domain
>set timeout = 600
>
>Any ideas and suggestions would be much appreciated.  Please reply to the 
>list.  Thanks in advance.
>
>-Bob



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