On Mon, 6 Jan 2003, Randall Gellens wrote:

> At 11:16 PM -0600 12/4/02, [EMAIL PROTECTED] wrote:
> 
> >  We nulled his spool and he configured LookOut
> >  to not leave mail on server and it went away.  Of course it slowly but
> >  surely happened to all 4 of his accounts on the mail server.  I suspect
> >  users are experiencing this too but haven't reported it.
> 
> The client shows multiple copies of the same message but the spool 
> only has one copy?  And this happens with or without leave on server 
> set in the client?

The client apparently downloaded the same message twice each time it
connected.  It was weird.  The apparent fix was to have it remove mail
from server.  The spool was fine.  A single copy of each message was all
that was there as expected.

> How identical are the messages?  If you look at them with full 
> headers, are they byte-for-byte the same, or is there some 
> difference?  Be sure to check the 'Received' headers and the UIDL 
> header.

I don't have access to the MUA now (wasn't mine anyhow) and I imagine he's
already deleted it but the headers he sent me showed the messages to be
identical to the letter.  The MUA just downloaded the message multiple
times as far as I can tell.  Rather odd.

> If you can reproduce it, or if it happens enough to the admin to be 
> worth it, try and get a trace of duplicate messages going down to the 
> client.  That should make it more clear.

If it comes back again I'll try to same the evidence for you.  I haven't
heard anything about it in a while though.

Thanks
Justin

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