I tried installing norton but the installation didn't work.  I ran microsoft's malicious software removal tool and it said w32/bagle not found.  That's not what her McAfee says.  The more I poke around on my mom's computer the more I find screwed up.  Maybe the problem is mom. 

dave oconnell wrote:
 
 
 
looks like you'll need an antivirus pgm
best of luck
Dave
 

Eric Olson <[EMAIL PROTECTED]> wrote:
My mother has a virus bagle.dll.gen and was wondering if anyone knows
how to remove it or knows any websites that might help. It's a clever
little sucker. It disabled the part of her virus software that prevents
the virus from loading another copy of itself every time you restart the
computer.



Dave
(what's a quad?)


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