Silas wrote:
Hey Brien,
How do I get intouch with my states dept- of consumer affairs, will
they send a complaint form? Im having a hell of a time out of
Inovation, their service sucks.
Silas
----- Original Message ----- From: "
Cc: <
Sent: Thursday, November 03, 2005 12:24 PM
Subject: Re: [QUAD-L] how to report VERY bad DME dealer/repairer
Folks, thanx for all the encouragement. I filed a report with my
state's dept of consumer affairs, called a really nice contact at
Invacare (she even remembered my parrots in the background, called
the national headquarters, etc.
I have always found that the best thing to do is to dl a complaint
form from consumer affairs, fill it out and either take it to the
problem business or fax it with a follow up phone call. I have
always received a very prompt response from businesses when they
see that form ready to send in to an agency that NOBODY likes to
have poking around their business.
All the response was REALLY nice,
my best,
Brien
Go to your state's website and find the area for consumer affairs or
the dept of health. I suggest that you try to deal directly with the
dept of health. In CA I realized that consumer affairs is the wrong
portal and does not handle medical issues.
my best,
Brien
