Dan T, I have this same phone. It was the only voice activated phone I could find. I have had it for nearly 2 years now without any problems. My husband just plugged in to a phone jack. Simply saying hello will answer the phone. It comes with a small remote control, which enables you to dial numbers that you program into the phone. I don't have the dexterity to push buttons or dial a phone, but I am able to press the remote with the heel of my hand. It scans the numbers programmed, and when you're at the number you want to dial, you press the remote. Hope this helps
Naomi C-4 quad since July 2, 2005 Transverse Myelitis

