_The  ROHO Group - Replacement Parts_ 
(http://www.therohogroup.com/products/replacement%20parts/index.jsp) 
 
 
_www.therohogroup.com_ (http://www.therohogroup.com) 
 
 
I called and talked with Customer Service Department of Roho this  morning.  
The main office is located
in Southern Illinois and they suggested that I refer you to the  
International Dept and their email address which is:  [email protected]_ 
(mailto:[email protected])         and they will address your question and 
problem 
directly.
 
Their USA direct telephone number is 800-851-3449  and I found them to  be 
very helpful.
If they don't respond to your email, please advise.
 
Best Wishes
W
 
 In a message dated 1/23/2009 7:16:47 A.M. Central Standard Time,  
[email protected] writes:

Hi  everybody :-)

I have a serious roho cushion problem. Some of you might  give me some 
suitable and effective advice.

Its almost 3 and half years  I bought one roho cushion quadtro pro high 
profile. I was more then satisfied  with it. Because after using it I did not 
have 
any more pressure sore. Quite  peaceful life.
Suddenly yesterday it was found that it was leaked under my  right butt. My 
attendants tried, but couldn't trace out the leak (there is  leak for sure).

Now, for an immediate measure I started using it with  placing front side at 
the back. Those who used it must be knowing that, it  works on a isoflo 
quadrennial compartment memory system. So that even 1  compartment is leaked, 
rest 3 
compartments are effective.

As my  attendants couldn't trace out the leak, I am waiting for my brother to 
come  and trace the leak. He is staying in another city and he will come 
after few  weeks.

Now, my question is, can I use it this way for some time ? Will  it damage 
the system ? Or, what do you suggest ? Even buying a new one will  take some 
time as I am not residing in USA. Also, if I need to buy a new one,  please 
suggest any seller where I may get best price.

Thanks in advance  for your valuable advice :-)

Please take care  :-)

Yours,

Shahidul Alam
C5/6, 16 years post, diving  accident
Dhaka, Bangladesh  


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