Lori, I am the owner of the www.nobuttonsheadset website. After reading your email (and reviewing my sales records) I believe that you very likely bought a BlueAnt headset...but NOT the NoButtonsHeadset. The NoButtonsHeadset is modified to work with a magnet that is mounted to your wheelchair and the button is disabled...so if it were a NoButtonsHeadset the button would not work at all. The original headset does require you to push a button...that is why I modified it, so my son can make calls simply by tilting his head close to the magnet (instead of having to push the button).
I designed the headset (and joined quad-list) because I have son who is quadriplegic. He was in the back seat of a single car auto accident in January of 2007 (young girl driving). Other than having to push the button...I am not sure why you are having a problem with the headset. I have not had any complaints (other than providing setup assistance through email). Users seem to be very satisfied (I am hoping Mike Murach can vouch for that). In any case...this is what I am willing to do to help you out. If you send the headset to me at the address below...I will make the NoButtonsHeadset modification for you for NO CHARGE. I will test the headset to make sure it seems to work properly..make the modification and return it to you within 2 weeks (any delays longer than that would be due to snail mail). Darrell Huff 242 Hayden Road Centreville, MD 21617 www.nobuttonsheadset.com Please make sure you include your return address in the package. PS - Did you buy the BlueAnt V1 or the BlueAnt Q1. The Q1 is BlueAnt's newest headset and it has a firmware upgrade that enables you to hang-up a call with 1 click instead of 2 (as you mentioned). Or in the case of the NoButtonsHeadset that would be with 1 pass near the magnet instead of 2. Trying to get 2 quick (simulated) clicks by shaking your head is difficult. The new firmware also adds the A2DP profile...which means that you can stream music to the headset either from a music phone or a Bluetooth enabled PC. It is also True-Multipoint. That means it can be connected to 2 devices at the same time...which, in practical terms, means..if you are listening to music and the phone rings then the headset will suspend the music and allow you to answer the call. When the call is ended the music will resume. Or, if you are connected to two phones...it will answer which ever phone rings (great if you have a business phone and a work phone). If you have the Q1 then I will upgrade the firmware for you while I am at it (the Q1 is black...the V1 was gray)... I really hope you have the Q1 so that in addition to modifying it to work with a magnet...I can upgrade the firmware and get rid of the double click to end a call problem. And as I said...you will also get the bonus of being able to stream music. I am sorry you had the bad experience with the headset that you have...If you want me to, then I will do my best to help you out. I am sorry that BlueAnt support did not help you much...but I guarantee excellent support. Darrell ----- Original Message ----- From: Lori Michaelson To: Mike Murach ; [email protected] Sent: Monday, January 25, 2010 7:26 PM Subject: [QUAD-L] BLUEANT BLUETOOTH EARPIECE FOR HANDS FREE CELL PHONE USE The earpiece that I have been using for the last 2 years with my Motorola RAZR phone was great but it died last week and now they do not make that style anymore. Ugh! I forget the name but am lost without it. In the meantime... I just got the BLUEANT headset [suggested by Mike below]. HOW they can claim that it is "hands-free" is behind us! In addition, I do not have a malformed or unusually shaped ear or anything but the 'little sponges' they give you to use will not stay in my ear no matter what we try. Even WITH the earclip. Further, without us saying anything and not programming it to do anything...it automatically started making calls (long distance calls and "information") that is going to cost us money just for trying to use it!!! Just before purchasing the BLUEANT... my husband ordered me a top-of-the-line Plantronics earpiece. When I showed my high techie-husband the website that Mike shows below... my husband decided to order that one as well for me [thinking it might BE AS DESCRIBED] but so far we have had nothing but trouble with it. Can't believe that not only do you have to push the off button once but twice to turn the phone off. I know that once the party on the other end has disconnected then it can/should automatically turn off this earpiece but when I was trying it out and calling a friend the other night... she hung up but the BLUEANT did not. Thank goodness my husband was here to turn it off or my juice/power and cell minutes would keep clicking away. Just my thoughts but I am not very happy at all and BEYOND FRUSTRATED. Including their customer service who talks to you like you are moron via e-mail after giving them detailed information on the problems we were/are having. It is like they do not read what you wrote at all but just decided to respond with some stupid platitudes that we told them in our complaint form and that we already knew/know. It would be different if we were "unexperienced" with these types of units, technology, etc but we are not. Can't return it w/o a re-stocking fee and because the ear sponges are not 'sanitary' once opened. Unhappy camper and gonna use the Plantronics one and suck up the money ($125) we lost in purchasing the BLUEANT. Lori C4/5 Complete Quad, 30 yrs post On Thu, Sep 3, 2009 at 8:56 AM, Mike Murach <[email protected]> wrote: This is the Bluetooth that I use ( http://www.nobuttonsheadset.com ) in conjunction with the Samsung Trance. Mike~ Please check out my paintings at: www.MurGallery.com -----Original Message----- From: Daniel Espinoza [mailto:[email protected]] Sent: Wednesday, September 02, 2009 7:25 PM To: 'John S.'; [email protected] Subject: RE: [QUAD-L] Bluetooth cell phone Bluetooth is a technology not a company. My favorite headsets and microphones are made by Plantronics. Check them out at http://www.plantronics.com/ Daniel Espinoza 26/m/California Occupation before accident - Network engineer / SR. Network security engineer What happened: I broke my c2,c6,c7 and had to get donor bone at c2, which left me as a Quadriplegic. I had a Traumatic_brain_injury from blood going to my brain from my spinal cord, but its getting better with time. I am off a ventilator "woohoo" however only half of my diaphragm works right now "due to an asymmetric spinal cord injury....." http://www.thespinalcordinjured.net http://www.myspace.com/dannylnx From: John S. [mailto:[email protected]] Sent: Wednesday, September 02, 2009 11:07 AM To: [email protected] Subject: Re: [QUAD-L] Bluetooth cell phone Yes, Bluetooth makes headsets and they can connect to your phone thru your cell or your computer. They require some dexterity to hit the little button. Definiutely, do not buy one unless you can use it. You may want a usb headset to your cell or computer. It is one of the things you need to try out your self before you buy. BW, john ---------------------------------------------------------------------------- From: KK <[email protected]> To: [email protected] Sent: Wednesday, September 2, 2009 10:24:14 AM Subject: [QUAD-L] Bluetooth cell phone I am getting a new cell phone. My son uses the ear speaker & mic. My hearing is roaring all the time & I have lost upper hearing in one ear & lower hearing in the other. So I currently use a headset. It covers only one ear but it is totally covered so I can hear without moving the phone around on my ear. Is there a headset for a Bluetooth phone? I'm sure the headset I have now will fit but now is the time to ask for all the goodies that go with the new phone. KK -- Lori Age - 45 C4/5 complete quad, nearly 30 years post Tucson, AZ
