which is why i'm going local Eric W Rudd [email protected] ----- Original Message ----- From: Lori Michaelson To: [email protected] ; quad-list Sent: Tuesday, November 09, 2010 4:54 PM Subject: Re: [QUAD-L] Permobil or Invacare
Absolutely the dealer should have gotten in trouble and made it right! What you said made me remember WHEN, in January of 1999, I got my Permobile. It took forever for the dealer to make the chair right for me after it was delivered. THEN, the first time I needed new batteries (X-number of years later) we found out that the dealer who sold me my chair had taken out the gel cell batteries that the chair was SUPPOSED TO come with and replaced them with acid, deep cell batteries! By then, we had moved from New York State so we found out we got screwed too late. We think they stripped the chair of what they could and I got the runt of the litter. Also, I remember that the dealer or Permobile (can't remember now nearly 14 years later) let me try out a chair for a week in early 1997 and the chair I tried out easily slid under tables and had a comfortable back, etc. but I did not make my FINAL DECISION to choose a Permobile until the middle of 1998 and it arrived in January of 1999. Looking back NOW, I can see that the chair I tried out for a week and the chair that I FINALLY GOT WERE NOT one and the same. I now understand why "seating evaluations" BEFORE HAND need to occur!!! And constantly following up with the dealer TO MAKE SURE everything is kosher before all is said and done. Lori On Tue, Nov 9, 2010 at 12:13 AM, <[email protected]> wrote: II really liked my Chairman 2K but my dealer sold me a C. 300 and I don't like it at all. The C. 500 is the same as the Chairman 2K. He did not tell me this until 6 months after I had the chair. I told him I wanted the same chair. The company would not do anything nor would Permobile . They said it was too late. The dealer was United Seating and Mobility (previously Apria) I got the Chairman 2K through Apria.. The dealer should have gotten in trouble and they should have made it right. Dana in a message dated 11/8/2010 5:24:22 P.M. Central Standard Time, [email protected] writes: Atta Boy Eric! If you send an email to Mark Smith-Product Manager at Pride Quantum Div with your Provider and Purchase order, he will personally update you with any progress of your chair. Mark can be reached at: [email protected] Best Wishes In a message dated 11/8/2010 1:44:12 P.M. Central Standard Time, [email protected] writes: Personally, I much prefer my Permobils over my Invacare solely due to reliability. After having 2 Permobils I've decided to try a Quantum due to a very close dealer. Eric W Rudd [email protected] ----- Original Message ----- From: Derrick To: [email protected] Sent: Monday, November 08, 2010 1:07 PM Subject: [QUAD-L] Permobil or Invacare I have had electric Invacare wheelchairs all my years with c/5 sci. I hear Permobil is better and my vendor is bringing one for evaluation. Which do you prefer and why? Any suggested questions that I should ask? Thanks, Derrick Ps:if you get a message from my spamblocker whenn replying -do not worry i'll get your message -- Lori Age - 46 C4/5 complete quad, 31 years post Tucson, AZ
