My kneel is working but I don’t use it so I keep it off. I called my handicap 
van dealer/repair shop before getting the work done and they told me to just 
use regular struts/shocks, that they didn’t have to be anything special (I 
assumed they knew what they were talking about) I thought after the problems 
I’m having they were wrong! I even called and asked again and they told me the 
same thing……use same shocks/struts as a regular van.

 

My vehicle isn’t overloaded…….same chair and weight since I bought the van in 
2007. Tire size is correct.

 

The back of the van is what is dragging, just not sure if it is the shock 
mounts or what……..front end bottoms out when I hit a slight dip or bump in the 
road

 

L

 

 

From: Thomas E. Cusack [mailto:[email protected]] 
Sent: Thursday, June 12, 2014 12:29 PM
To: nichole rohling
Subject: Re: [QUAD-L] ? Dodge Grand Caravan

 

The older IMS Vans had airbag suspension allowing the vehicle to 'kneel', have 
your mobility dealer check those, those vans also came with 'heavy duty' 
suspension-who ever is doing the work should be aware of that fact, be sure the 
vehicle isn't overloaded.

your mobility dealer should weigh the van to see the carrying capacity-you 
might have it overloaded. do you have the correct sized tires? have your NMEDA 
QAP dealer review

all aspects-having the van 'bottom out' is not a good thing.

Tom C.

 

On Thursday, June 12, 2014 11:58 AM, nichole rohling <[email protected]> 
wrote:

 

I have a 2002 Dodge Grand Caravan IMS Rampvan. I had new shocks/struts put on 
it and it is dragging when going over slight incline and front end is bottoming 
out ……….. my struts and shocks were shot but it didn’t drag or bottom out until 
they replaced them. Now they tell me I need new springs. Anyone know if I need 
special shocks/struts since it is a rampvan with the lowered floor.

 

Nicki

 

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